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Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table
contains various tips. If you require additional assistance please call our UK Call Centre on
0344 561 1234. Our UK Customer Contact Centre is open 24/7.
General
Problem
Solution
No power.
• Ensure the mains plug is connected.
• Make sure that you select the ON mode.
The remote control is
not functioning.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the unit.
• Replace the battery in the remote control with a new one.
• Remove any obstacles between the remote control and
the unit.
No sound from the unit.
Try one of the solutions below:
• Make sure that the unit is not muted. Press the or
the VOLUME + / – on the remote control, or turn the –
dial on the unit to resume normal listening.
• Press on the unit or on the remote control to switch
the unit to standby mode. Then press the button again to
switch the unit on.
• Unplug the unit from the mains socket, then plug in again.
Switch on the unit.
The unit does not
respond when pressing
any buttons.
• The unit may freeze up during use. Switch the unit off and
then on again at the mains socket to reset the unit.
CD
Problem
Solution
Disc in place but the unit
won’t play.
• Make sure you’ve selected CD mode.
• Make sure the disc label is facing up.
• Make sure the disc is clean.
• PAUSE mode may be activated, deactivate it.
• Disc may be damaged or dirty; check and clean the disc.
Disc skips
• Make sure the unit is on a secure spot. Vibrations or
jarring can cause the disc to skip.
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