Troubleshooting
Check if the channel has been blocked in the main menu
settings.
Please check connecting USB cable and power supply is
connected. Hard drive has not been formatted. Please make
sure USB disk is compatible and the multimedia data formats
are supported.
Channel cannot be
selected
USB not playing
Compression of video contents may cause distortion
especially on fast moving pictures such as sports and action
movies.
Picture is distorted,
macroblock, small block,
dots, pixelization, etc
Black bars on each side will be shown on HD channels when
displaying SD (4:3) contents.
Black bars on Top & Bottom will be shown on movies that
have aspect ratios different from your TV.
Adjust picture size option on your external device or TV to full
screen.
Noise from speaker
Check cable connections, make sure a video cable is not
connected to an audio input.
Low signal level may cause sound distortion.
TV turns on
automatically
Check if the On Timer is set to On in the Setup menu.
Picture is not shown in
full screen
Never place a television set in an unstable location. A television set may fall, causing serious
personal injury or death. Many injuries, particularly to children, can be avoided by taking simple
precautions such as:
- Using cabinets or stands recommended by the manufacturer of the television set.
- Only using furniture that can safety support the television set.
- Ensuring the television set is not overhanging the edge of the supporting furniture.
- Not placing the television set on tall furniture (for example, cupboards or
bookcases) without anchoring both the furniture and the television set to a suitable support.
- Not placing the television set on cloth or other materials that may be located
between the television set and supporting furniture.
- Educating children about the dangers of climbing on furniture to reach the television set or its
controls
If your existing television set is being retained and relocated, the same considerations as above
should be applied.
The plug or appliance coupler is used as the disconnect device, the disconnect
device shall remain readily operable.
WARNING
-23-
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