Problem and alarm code
Possible cause and solution
Malfunction of the water level detection
sensor.
• The indicator
flashes 4 times in‐
termittently.
• The light related to the start button
flashes continuously.
• Make sure that the filters are clean.
• Switch the appliance off and on.
Malfunction of the wash pump or the
drain pump.
• The indicator
flashes 5 times in‐
termittently.
• The light related to the start button
flashes continuously.
• Switch the appliance off and on.
The temperature of the water inside
the appliance is too high or malfunction
of the temperature sensor occurred.
• The indicator
flashes 6 times in‐
termittently.
• The light related to the start button
flashes continuously.
• Make sure that the temperature of the inlet wa‐
ter does not exceed 60°C.
• Switch the appliance off and on.
Technical malfunction of the appliance.
• The indicator
flashes 12 times
intermittently.
• The light related to the start button
flashes continuously.
• Switch the appliance off and on.
The level of water inside the appliance
is too high.
• The indicator
flashes 15 times
intermittently.
• The light related to the start button
flashes continuously.
• Switch the appliance off and on.
• Make sure that the filters are clean.
• Make sure that the outlet hose is installed at the
right height above the floor. Refer to the installa‐
tion instructions.
The appliance stops and starts more
times during operation.
• It is normal. It provides optimal cleaning results
and energy savings.
The programme lasts too long.
• If the delayed start option is set, cancel the de‐
lay setting or wait for the end of the countdown.
Small leak from the appliance door.
• The appliance is not levelled. Loosen or tighten
the adjustable feet (if applicable).
• The appliance door is not centred on the tub.
Adjust the rear foot (if applicable).
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