530-025628-01
Known Issues and Limitations
9
option that enables the browser to notify you when the download is complete.
However, if you are using Internet Explorer 7, a warning appears requiring you to
select an option menu to download the file. When you select the option menu, the
browser refreshes to the STRM Log Management Dashboard and the exported file
is not downloaded.
Workaround
: In Internet Explorer 7, change the Security Settings > Downloads >
Automatic Prompting for file downloads option to Enable.
Continuous Use of STRM Log Management Over Extended Period of Time
May Cause Interface Failure
If you continue to use a session of the STRM Log Management interface for an
extended period of time, a failure may occur in your browser requiring you to
restart your system. This failure is a result of a memory loss due to a limitation in
the web browser architecture.
Workaround
: Restart your browser if your browser performance degrades.
Infranet Controller Device Appears as Enterasys Device
An auto-discovered Infranet Controller (IC) device may appear incorrectly as an
Enterasys device.
Workaround
: Add the Infranet Controller device manually.
Infranet Controller Device Appears as Secure Access Device
An auto-discovered Infranet Controller (IC) device may appear incorrectly as a
Secure Access (SA) device.
Workaround
: Add the Infranet Controller device manually.
System
Configuration
Restoring Configuration Information for Deployment with Encrypted
Systems Fails
If you attempt to restore configuration information in a deployment that includes
encrypted systems and then deploy all changes, the restore process fails for the
encrypted systems.
Workaround: Follow the
Restoring Your Configuration
procedure outlined in the
STRM Log Management Administration Guide
, however, before you deploy all
changes, wait for the STRM Log Management interface to become active. Once
the interface is active, follow this procedure:
Step 1
Log in to STRM Log Management, as root.
Step 2
Enter the following command and any non-Console passwords, as prompted:
/opt/qradar/bin/push_ssh_auth_keys.sh
Step 3
On the Console, enter the following command:
ssh <IP address/hostname of the non-Console>
Step 4
On the non-Console, enter the following command:
ssh <IP address/hostname of the Console>
