Service Now
The Junos Space Service Now application streamlines fault management for JUNOS
devices by automating the detection, isolation and resolution of network faults and
incidents.
New Features
The Junos Space Service Now application presents the following new feature:
•
Installing AI-Scripts on Devices with Dual REs
—When you install AI-Scripts on devices
with dual REs, Service Now installs AI-Scripts on both the primary and backup routing
engines. After the AI-Scripts are installed, the Manage Jobs page and the Service Now
Device Details dialog box display the status of installation for the individual REs (primary
and backup).
Known Issues
•
The connected members displayed on the
Manage Organizations
page will not receive
dynamic notifications when Service Now operates in the partner proxy mode.
[PR/526175]
•
Junos OS devices may not provide specific time zones for incidents, and hence Service
Now may display an incorrect time of occurrence for incidents. For example, when the
time zone is EST, Service Now uses US EST by default, while the time zone can also
be AEST (Australian EST). [PR/544087]
•
The connection between the Service Now partner proxy and its end customers fails
when a user changes the IP address of a Service Now partner proxy.
Workaround: Manually update the IP address of the Service Now partner proxy in your
Service Now application. [PR/564827]
•
Service Now cannot uninstall AI-Scripts from the back up RE of a device with dual REs.
[PR/555657]
Virtual Control
New Features
This release of Junos Space Virtual Control presents the following new features:
•
Virtual Machine List
— View the list of virtual machines and their respective virtual NICs
from the vNetwork workspace.
•
Block Virtual Ports
— Block and unblock virtual ports from Virtual Switch view.
•
Purging of Configuration Audit Results
— Purge configuration audit reports available
from vNetwork view either by its age or count.
•
Cluster Support
— The JSVC will now work in a Cluster setup (JA Fabric setup).
Copyright © 2010, Juniper Networks, Inc.
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Junos Space 2.0 Release Notes
