For product problems or technical support issues, open a support case using the Case
Manager link at
https://www.juniper.net/support/
or call 1-888-314-JTAC (within the
United States) or 1-408-745-9500 (outside the United States).
Listing the JRR200 Route Reflector Component Details with the CLI
Before contacting Juniper Networks to request a Return Materials Authorization (RMA),
you must find the serial number on the JRR200 route reflector or component. To list all
the JRR200 route reflector components and their serial numbers, enter the following CLI
command:
user@host>
show chassis hardware
Hardware inventory:
Item Version Part number Serial number Description
Chassis EN2716AR0001 JRR200
Midplane REV 01 650-087064 16071005283 JRR200
Pseudo CB 0
Routing Engine 0 BUILTIN BUILTIN Routing Engine
Power Supply 0 REV 04 740-041741 1GA26241825 JPSU-650W-AC-AFO
Power Supply 1 REV 04 740-041741 1GA26241632 JPSU-650W-AC-AFO
Fan Tray 0 JRR200 0, Front to Back
Airflow - AFO
Fan Tray 1 JRR200 1, Front to Back
Airflow - AFO
Fan Tray 2 JRR200 2, Front to Back
Airflow - AFO
Fan Tray 3 JRR200 3, Front to Back
Airflow - AFO
In the above output SFP+ or the PIC information is not displayed. To view the SFP+ or
the PIC information you need to enter into the host OS and use
ethtool -m
<interface-name>
to get the details.
user@:~ #
rsh -JU __juniper_private4__ 192.168.1.1
user@local-node:~#
ethtool -m eth3 |grep Vendor
Vendor name : FINISAR CORP.
Vendor OUI : 00:90:65
Vendor PN : FTLX8571D3BNL-J1
Vendor rev : A
Locating the Serial Number on the JRR200 Route Reflector or Component
If you are returning a device or hardware component to Juniper Networks for repair or
replacement, you must locate the serial number of the device or component. You must
provide the serial number to the Juniper Networks Technical Assistance Center (JTAC)
when you contact them to obtain Return Materials Authorization (RMA).
If the device is operational and you can access the CLI, you can list serial numbers for the
device and for some components with a CLI command. If you do not have access to the
CLI or if the serial number for the component does not appear in the command output,
you can locate the serial number ID label on the physical device or component.
•
Locating the Chassis Serial Number ID Label on page 71
•
Locating the Serial Number ID Labels on FRUs on page 71
Copyright © 2018, Juniper Networks, Inc.
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