Juniper CTP1000 Series Скачать руководство пользователя

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CHAPTER 16

Troubleshooting Power Failures

•

CTP Platform Does Not Power On on page 71

•

CTP Platform Shuts Down on page 71

CTP Platform Does Not Power On

Problem

Description:

Symptoms:

•

Device is not receiving power.

•

Module's power supply has malfunctioned.

•

Power source cannot handle system load.

Solution

Verify that all power connections are correct.

Verify that the power supply is delivering the correct voltage, current, and wattage to
the device. See the system specifications for your particular CTP platform.

If the platform still does not operate, contact the Juniper Networks Technical
Assistance Center (JTAC).

Documentation

CTP Platform Shuts Down on page 71

•

CTP Platform Shuts Down

Problem

Description:

Symptoms:

•

Temperature is too high.

•

Power is lost.

Solution

Verify that power connections are properly attached.

Verify that device is receiving power.

Содержание CTP1000 Series

Страница 2: ...ent Juniper Networks reserves the right to change modify transfer or otherwise revise this publication without notice CTP1000 Series Circuit to Packet Platforms Hardware Guide Copyright 2015 Juniper N...

Страница 3: ...hapter 4 Equipment Rack Requirements 21 CTP1000 Rack Requirements 21 CTP1000 Mechanical Requirements 21 CTP1000 Space Requirements 22 CTP1000 Rack Installation 22 CTP Cabling Recommendations 22 Chapte...

Страница 4: ...and Accessories 44 If You Detect or Suspect Damage 44 Contacting Juniper Networks 45 Chapter 9 Installing the Chassis 47 Before You Install the CTP1000 Platform 47 Installing the CTP1000 Platform in...

Страница 5: ...r 15 Packing and Returning Hardware 67 Return Procedure 67 Returning CTP Products for Repair or Replacement 67 Part 7 Troubleshooting Chapter 16 Troubleshooting Power Failures 71 CTP Platform Does Not...

Страница 7: ...ont View 5 Figure 4 CTP1004 Platform AC Version Rear View 6 Figure 5 CTP1004 Platform DC Version Rear View 6 Figure 6 Wiring a CTP1004 Platform DC Version 7 Figure 7 CTP1012 Platform AC Version Front...

Страница 9: ...pecifications 15 Chapter 5 Cable and Pinout Specifications 25 Table 4 EIA 530 Connector Interface Signals 25 Table 5 RS 232 Connector Interface Signals 27 Table 6 Voice Interface Signals 27 Table 7 T1...

Страница 13: ...high port density and multiple Ethernet interfaces Each CTP platform runs the CTP operating system CTPOS and can be managed by the Juniper Networks CTPView Network Management System a secure Web based...

Страница 14: ...DB 25 connectors DB 25 connectors are used for terminating EIA530 RS 232 V 35 4WTO and T1 circuits The DB 25 port connector pinout is the same as the quad cables used on the larger CTP platforms See...

Страница 15: ...ssed Set to OFF when 1 is pressed for four or more seconds Removable flash card The device must be powered off when you insert or remove the flash card USB ports The rear panel comprises the following...

Страница 16: ...ert wires from bottom Do not remove screws USB Console ETH2 ETH1 Interface module ETH0 External reference input BNC or DB 9 g015373 NOTE Do not remove the screws or the protective cover for the DC pow...

Страница 17: ...Figure 7 on page 7 and Figure 8 on page 8 Figure 7 CTP1012 Platform AC Version Front View HD POW ER CTP10 12 g015379 Power switch USB Flash drive The front panel comprises the following components se...

Страница 18: ...hen used with the CTP quad cable See CTP1000 Interface Module 100 to 25 Pin Cable Pinouts on page 25 to find pinout information for this connector USB ports Figure 8 CTP1012 Platform AC Version Rear V...

Страница 19: ...Planning System Specifications on page 11 Planning and Preparing the Site on page 19 Equipment Rack Requirements on page 21 Cable and Pinout Specifications on page 25 9 Copyright 2015 Juniper Network...

Страница 21: ...1012 Platform Specifications and Certification on page 15 CTP1002 Platform Specifications and Certification Table 1 CTP1002 Platform Specifications Specification Category Weight 6 lb 2 72 kg Chassis o...

Страница 22: ...cifications continued Specification Category 32 to 104 F 0 to 40 C Ambient operating temperature 5 to 90 noncondensing Ambient operating humidity N A DC Input Copyright 2015 Juniper Networks Inc 12 CT...

Страница 23: ...ogy Equipment Safety Part 1 General Requirements Low Voltage Directive 2006 95 EC UL 60950 1 First Edition Information Technology Equipment Safety Part 1 General Requirements Safety Agency Certificati...

Страница 24: ...Ambient operating humidity DC Input 40 to 72 VDC Voltage 1 A 48 VDC Current 48 W Power 2 independent line feeds Redundancy input power AC Input 100 132 VAC 200 240 VAC Power required 50 60 Hz AC line...

Страница 25: ...00 132 2 Narrowband and Wideband EN55022 Class A CISPR 22 Class A EN55024 Annex C for WAN Equipment Performance Criteria A B and C EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 6 ETSI 300 386 Tele...

Страница 26: ...e device Airflow AS NZS 60950 2000 Safety of Information Technology Equipment CAN CSA C22 2 No 60950 1 03 First Edition Information Technology Equipment Safety Part 1 General Requirements EN60825 1 Sa...

Страница 27: ...61000 4 6 ETSI 300 386 Telecommunication Network Equipment ElectroMagnetic Compatibility EMC requirements IECS 03 Issue 3 Class A FCC Part 15 Class A VCCI Voluntary Control Council for Interference by...

Страница 29: ...resses subnet masks and any specific routing protocol information CTP1000 Environmental Requirements See one of the following topics for complete environmental specifications CTP1002 Platform Specific...

Страница 30: ...adequate ventilation can cause the device to overheat CAUTION Do not block the air vents on the device Otherwise the device might overheat Related Documentation Before You Install a CTP Platform on pa...

Страница 31: ...tribution rack meets basic mechanical and space requirements and complies with conventional standards In the United States use EIA 310 D Cabinets Racks Panels and Associated Equipment September 1992 R...

Страница 32: ...cal Requirements on page 21 CTP1000 Rack Requirements on page 21 CTP1000 Rack Installation on page 22 CTP1000 Rack Installation To confirm proper equipment rack installation verify the following Racks...

Страница 33: ...they do not restrict ventilation or airflow Route cables so that modules and field replaceable units are easily accessible Route cables in a logical direction to prevent loss of connectivity to other...

Страница 35: ...and P3 connected to the serial interface These port numbers correspond to the port numbering scheme implemented in the software configuration The pinouts for these connections have different configura...

Страница 36: ...send B From 13 BA Clear to send B To 14 DB Transmit signal element timing A DCE From 15 BB Received data B From 16 DD Receive signal element timing A From 17 LL Local loopback To 18 CA Request to sen...

Страница 37: ...set ready B From 22 DA Transmit signal element timing A DTE To 24 Voice Interface Signal Pinouts Table 6 on page 27 lists the voice interface signal pinouts for the 25 pin connector Table 6 Voice Inte...

Страница 38: ...A To 20 Channel 0 Channel 0 voice signaling output B From 22 Channel 0 Channel 0 voice signaling input B To 23 Channel 1 Channel 1 voice RX A To 24 T1 Interface Signal Pinouts Table 7 on page 28 list...

Страница 39: ...T 2 RCV 2 RCV 3 XMT 6 DSR 4 DTR 5 GND 5 GND 4 DTR 6 DSR 8 CTS 7 RTS 7 RTS 8 CTS 9 RNG Related Documentation CTP Fast Ethernet and Power Cables on page 29 CTP Fast Ethernet and Power Cables Fast Ethern...

Страница 43: ...the stability of the rack and reduces the chance of the rack tipping over WARNING Do not insert any metal object such as a screwdriver into an open slot or the backplane Doing so can cause electric s...

Страница 44: ...nd and can cause serious burns or become welded to the terminals CAUTION Evaluate the overall loading of the branch circuit before you install any equipment into a rack Related Documentation Federal C...

Страница 45: ...CC Requirements for Consumer Products on page 37 Food and Drug Administration Center for Devices and Radiological Health on page 37 Compliance with Canadian Regulations on page 38 Declaration of Confo...

Страница 46: ...atement This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection...

Страница 47: ...work the telephone company may discontinue your service temporarily If possible they will notify you in advance But if advance notice is not practical you will be notified as soon as possible You will...

Страница 48: ...company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal met...

Страница 49: ...figure sur l tiquette FCC Rules Part 68 situ e sur le support du module ou l arri re de l unit Canadian Department of Communications Explanatory Notes DOC Explanatory Notes Equipment Attachment Limit...

Страница 50: ...e ligne individuelle peut tre allong au moyen d un connecteur certifi prolongateur t l phonique Le client doit toutefois prendre note qu une telle installation n assure pas un service parfait en tout...

Страница 51: ...PART 4 Installation Unpacking and Inspecting the CTP Platform on page 43 Installing the Chassis on page 47 Cabling on page 49 Powering On on page 51 41 Copyright 2015 Juniper Networks Inc...

Страница 53: ...t two people to assist in lifting Related Documentation Unpacking the CTP Device on page 43 Inspecting Platform Components and Accessories on page 44 If You Detect or Suspect Damage on page 44 Contact...

Страница 54: ...ts and Accessories After you remove the equipment from the shipping containers Confirm the contents of each container Inspect all external surfaces and external connectors for visible signs of damage...

Страница 55: ...or contact your sales representative if you have any questions or concerns See Contacting Customer Support on page 73 for complete contact information Related Documentation Before You Unpack the CTP...

Страница 57: ...19 for more information Read and understand the clearance requirements for the top and bottom of the chassis to ensure adequate ventilation Prepare the equipment racks by measuring and marking space...

Страница 58: ...ing System NEBS requirements 2 With one person standing on the left side of the device and another standing on the right side lift the device into the rack 3 Position the device in its designated loca...

Страница 59: ...grounding wires to the chassis 5 Connect the power cables from the power source to the power supply 6 Connect the interface modules to their appropriate network interface Related Documentation CTP Ca...

Страница 60: ...ctionbetweentheprocessor module and the LAN One RS 232 port with a DB 9 connector for VT100 management access Managementconnectionbetweentheprocessor module and a management console Cables vary depend...

Страница 61: ...Processor Module or Clock Module Cabling the CTP Platform for DC Power Setting Up Management Access on the CTP1000 Platform on page 57 Related Documentation Powering On the CTP1000 Platform on page 51...

Страница 62: ...fter entering the default 2 Supported protocol or protocols 0 IPv4 only 1 IPv6 only or 2 IPv4 and IPv6 Enter the appropriate number value 3 Default interface From the list of available devices such as...

Страница 63: ...ight What device would you like to make the IPV4 default device rtn for eth0 eth1 OK eth1 10 100 1000 Copper back will be configured as IPV4 default device Please input the hostname return for none no...

Страница 64: ...rm Use one of the following methods to power off the device Using the halt Command at the CTP Command Line Using the CTP Menu To power off the CTP platform from the CTP command line Before you power o...

Страница 67: ...rkstation directly to the device s RS 232 serial port Remote console Connect 10 100Base T to an Ethernet port and run SSH from a remote console For initial access to the system you need to physically...

Страница 68: ...eld 4 Select any icon to represent your terminal emulation and click OK 5 In the Connect To dialog box in the Connect using field select the appropriate COM port to use for example COM1 and click OK 6...

Страница 69: ...u can run SSH from a host to access the device through its Ethernet port To connect the Ethernet port to the network 1 Connect an Ethernet RJ 45 cable to one of the two Ethernet ports on the rear pane...

Страница 71: ...PART 6 Maintenance Maintaining Components on page 63 Product Reclamation and Recycling on page 65 Packing and Returning Hardware on page 67 61 Copyright 2015 Juniper Networks Inc...

Страница 73: ...n open slot or the backplane when the device is on Remove jewelry including rings necklaces and watches before working on equipment that is connected to power lines These actions prevent electric shoc...

Страница 74: ...AUTION Failure to store electronic modules and components correctly can lead to damage of these items Follow these guidelines for storing modules and other components Store each module in a separate a...

Страница 75: ...ycling and reuse of their products The RoHS Directive restricts the use of certain substances that are commonly found in electronic products today Restricted substances include heavy metals including...

Страница 76: ...ble manner Our packaging is designed to be recycled and should be handled in accordance with your local recycling policies Related Documentation Return Procedure on page 67 Returning CTP Products for...

Страница 77: ...e number and fax number The shipping address for the replacement component including contact name and phone number Description of the failure The support representative validates your request and issu...

Страница 78: ...ng an antistatic wrist strap or other device 2 Issue the proper shutdown commands to halt your system 3 Switch all power switches to the OFF position 4 Remove all cables from the chassis 5 Remove all...

Страница 81: ...ify that the power supply is delivering the correct voltage current and wattage to the device See the system specifications for your particular CTP platform 3 If the platform still does not operate co...

Страница 82: ...t the LEDs are lit 4 Run diagnostics using the CLI 5 If the device does not reset contact JTAC Related Documentation CTP Platform Does Not Power On on page 71 Copyright 2015 Juniper Networks Inc 72 CT...

Страница 83: ...Manager https www juniper net cm index jsp By telephone From the US Canada and Mexico at 1 888 314 JTAC From all other locations at 408 745 9500 Related Documentation Return Procedure on page 67 Locat...

Страница 84: ...uest for technical support is submitted the JTAC engineer 1 Opens a case and assigns a number 2 Begins troubleshooting diagnostics and problem replication if appropriate 3 Provides you with periodic u...

Страница 87: ...ers 73 return procedure 67 D damaged components returning 44 DB 25 connector 4 25 DB 9 connector 50 crossover cable 29 declaration of conformity EC CTP1000 35 E EIA 530 data interface 25 EIA530 A data...

Страница 88: ...d recycling 65 replacing components 63 return procedure 67 RJ 45 connector 29 50 58 59 RS 232 port 4 25 26 50 57 S safety guidelines 33 serial number locating 73 SSH connection 59 storing components 6...

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