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Parts And Servicing:
We provide one year's return to base warranty on all key electrical parts: motors, batteries
and controllers subject to proper care for, and reasonable use of the bikes.
We stock
specialist spare parts
and batteries so you will always be able to maintain your
bike and keep it in tip-top condition.
Specialist parts
can be ordered at: www.juicybike.co.uk/ebike-aftercare/juicy-bike-parts
Other parts can always be found in any local bike shop.
For help and technical support please call 01298 214040 / 01663 308409
or email us at
Juicy Bike are proud to be active members of the
British Electric
Bike Association
and as such actively campaign for the more
widespread use of electric bikes and cycling in general.
BEBA regularly attend meetings with the Dept. of Transport in the UK
and help advise on policy and make recommendations for the future
design and safe use of electric bicycles. BEBA also publish
guidelines about what purchasers of electric bikes should expect from
suppliers and Juicy Bike are proud to adopt that
Code of Conduct
as
a leading UK supplier.
You can find the BEBA website at
www.beba-online.co.uk
All Juicy Bikes conform to the guidelines and standards set out by UK and European Law and
in particular conform to the EVS-EN 15194:2009 standards for Electric Bikes, fulfilling the
requirements of Electromagnetic Compatibility 2004/108/EC and where appropriate are
provided with EU wide Certificate of Conformity documents allowing approved use on UK and
EU roads and public highways.
We take the responsibility of providing safe transport very seriously, and take great care in
the way our products are designed, manufactured and sold.
If you feel our products or service have not met the standards you expect, or you feel we
could do better in any aspect, please contact us. We value our customers input and take
heed of all feedback. You can contact us by post:
Juicy Bikes, 5 The Colonnade, Buxton SK17 6AL, by phone: 01298 214040 / 01663 308409
or by email via our website,
www.JuicyBike.co.uk
or direct: