Service and Tech Support:
Juice Goose
7320 Ashcroft, Suite 104
Houston, Texas 77081
info@juicegoose
713-772-1404
Symptom / Error Code
Cause / Solution
UPS will not turn on.
Press the On/Off/Test button. Re-
lease after one Beep. Check con-
nected circuit breaker and error
codes.
UPS operates in battery mode only,
even with utility AC power.
Check input circuit breaker. Reduce
powered load and reset the breaker
as needed.
AC Mode icon is blinking but there is
no audible alarm
The UPS is regulating voltage (buck
or boost).
UPS does not provide expected bat-
tery run time.
Charge the batteries for a minimum of
8 hours and retest. Continued short
run time may mean batteries need
replacing.
AC Mode icon is on but there is no
power output.
Disconnect UPS from computer cable
and press On button.
Fault icon is on and there is a continu-
ous alarm sound
The UPS has a fault. See Error
Codes in this manual.
Error Code: E01. UPS is shut down
Check attached load for a short cir-
cuit.
Error Code: E02. Overload icon is on
and there is constant alarm sound
Remove part of the output load. The
UPS must then perform a self-test
before clearing the alarm.
Error Code: E03. Over Temperature
Shutdown.
Internal or external temperatures
have exceeded safe operating limits.
Error Code: E04. Inverter / Output
Failure
The UPS has an internal fault. Con-
tact Juice Goose.
Error Code: E05. Charger Failure
The battery charger failed. Contact
Juice Goose
Error Code: E06. Weak or Bad Batter-
ies
Check battery connections. Charge
batteries for 8 hours or replace them.
Error Code: E07. Low Battery Warn-
ing
Battery reserve is low.
Error Code: E08. Service Wiring Fault
icon is on.
Have electrician correct facility wiring
fault.
