©JRI
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VII.
CLEANING
Clean the device with a soft, dry or sligthly damp cloth. To remove stubborn stains, use a cloth soaked with
a
mild
non-abrasive detergent solution, then wipe the surface with a soft, dry cloth.
Don't use benzene, thinners, alcohol or other types of solvents which might damage the finish.
VIII.
GUARANTEE
Our products carry a one-year guarantee against manufacturing defects, malfunction, or abnormal wear.
This guarantee does not cover damage caused by accidental misuse, incorrect use of the product, abnormal
storage conditions, neglect in product use, or modification of hardware/software not carried out by JRI. This
guarantee is limited to the sole replacement of the defective parts and the repair of the involved
instrumnets, returned carriage paid to our factory, and excludes any damage or ancillary costs.
The guarantee starts from the date of the invoicing of the concerned product. For any guarantee application
request, the purchase invoice should be produced. Under-guarantee repairs do not extend the guarantee
limit granted at the sale of the product.
IX.
MAINTENANCE CONTRACT
How best to optimize your radiofrequency installation?
Radiofrequency measurement systems communicate through Hertzian waves. Many factors (change in
installation, moving, supplemental wall, interference with another radio system…) can nonetheless modify
the radio pathway previously defined. The use of radiofrequency thus requires periodic monitoring by
recognized specialists.
It is for this reason that JRI has developed for you the maintenance contract. We simplify your procedures
by offering you a fully integrated solution. This global service offer includes both maintenance and
metrological services, ensuring optimum function of your devices or of your installation.
You'll no longer have to worry about the maintenance of your devices!
This maintenance contract allows you to benefit, for a minimum period of 2 years, from a variety of services
such as:
- annual or biannual verification of the material
- an extension of the guarantee
- telemaintenance
- telephone assistance +33 (0) 892 680 933
(0,282 € /min)
- replacement of the material onsite or by a return-to-factory
- verification of measurement accuracy (metrological certificate)
- battery replacement
- access to new software versions
- intervention within 48 working hours following the identification of the fault by our experts
