Abnormal alarm prompt
Prompt scheme
Reason statement
Suggested
countermeasures
All lights flash once and sound once
at the same time, with an interval of
3 seconds.
E1
No water alarm
Please refer to the
water level of the
cup to add food and
water correctly or
send them to
after-sales service
for maintenance.
All lights flash twice and sound
twice at the same time, with an
interval of 3 seconds.
E2
Initial water
temperature high
alarm
Please make sure the
initial water
temperature is not
higher than 70℃ or
send it to after-sales
service for
maintenance.
All lights flash 3 times and sound 3
times at the same time, with an
interval of 3 seconds.
E3
Anti-overflow
abnormal alarm
Please add
ingredients and
water correctly
according to the
instructions or send
them to after-sales
service for repair.
All lights flash 4 times and sound 4
times at the same time, with an
interval of 3 seconds
E4
Heating overtime
alarm
All lights flash 5 times and sound 5
times at the same time, with an
interval of 3 seconds.
E5
Abnormal input
voltage
Plug in the power
again to confirm
whether it is normal
or send it to
after-sales service
for maintenance.
All lights flash 6 times and sound 6
times at the same time, with an
interval of 3 seconds.
E6
Zero crossing signal
loss alarm
All lights flash 7 times and sound 7
times at the same time, with an
interval of 3 seconds
E7
Abnormal
communication alarm
All lights flash 8 times and sound 8
times at the same time, with an
interval of 3 seconds
E8
Abnormal
temperature detection
alarm
Send after-sales
service and
maintenance
All lights flash 9 times and sound 9
times at the same time, with an
interval of 3 seconds
E9
Too much food or too
high motor
temperature
Please add
ingredients and
water correctly
according to the
instructions or send
them to after-sales
service for repair.
