7. SUPPORT
We also support you after purchase, of
course. Should you have any outstanding
questions or problems, please contact us via
e
-
mail, telephone and ticket
-
support
-
system.
E
-
mail: service@joy
-
it.net
Ticket
-
System: http://support.joy
-
it.net
Telephone: +49 (0)2845 98469 –
66 (10
-
17
o'clock)
For further information, please visit our web-
site:
www.joy
-
it.net
Pascalstr. 8, D
-
47506 Neukirchen
-
Vluyn
−
Option of return nearby:
We will send you a parcel stamp with which you
can send us your old device free of charge. For
using this, please contact us via e
-
mail at
pickup@joy
-
it.net or via telephone at 02845 93
60
-
23.
Information on packaging:
Please pack your old device safe for transport. If
you do not have suitable packaging material or
you do not want to use your own material,
please contact us and we will send you an ap-