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18

CHAPTER 3: Troubleshooting

3.4.5 TROUBLESHOOTING – RADIO FREQUENCY ISSUES

Symptom:

The Radio Frequency Board (RF Board) cannot connect with Passport.

Possible Reason:

a. The Passport keys are not functional.

b. The FFC wire is damaged or disconnected.

c. The console is defective.

Solution:

a.

Make sure that the Passport keys are functional.

b. Confirm whether the FFC wire is firmly connected, not broken or damaged. Replace if needed.

c. If above connections are all OK, replace the console.

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Содержание Matrix Retail R30

Страница 1: ... Issue date 2017 3 1 Edition 01 Doc No SM TM AF 011 Revision date Edition time 01 Page 33 Johnson Industries Shanghai Co Ltd Document R30 R50 Service Manual Approval Review Editor Kyle Schweitzer Alex Tang Dora ...

Страница 2: ...ment Aluminum extrusion same as Matrix R1x Aluminum extrusion same as Matrix R1x Seat Bottom Type Foam Same as R20 Foam Same as R40 Seat Back Type Mesh Same as R20 Mesh Same as R40 Drive System Flywheel Weight 10 5kg N A Resistance System Internal ECB Induction Brake Crank Style Custom Custom Power Supply 2A 2A Power Requirements 110 120 Volt circuit 200 220 Volt circuit 110 120 Volt circuit 200 2...

Страница 3: ...ONSOLE DIAGRAM 11 3 2 ELECTRICAL DIAGRAM FRAME 12 3 2 1 R30 FRAME WIRING SCHEMATIC 12 3 2 2 R50 FRAME WIRING SCHEMATIC 13 3 2 ECB LCB Wiring Instructions 14 3 3 1 ECB WIRING INSTRUCTIONS R30 14 3 3 2 MCB WIRING INSTRUCTIONS R50 14 3 4 Troubleshooting 14 3 4 1 NO POWER TO THE CONSOLE 15 3 4 2 TROUBLESHOOTING SPEED DOES NOT DISPLAY 15 3 4 3 TROUBLESHOOTING NO HAND PULSE RESPONSE 16 3 4 4TROUBLESHOOT...

Страница 4: ...IDE 4 1 CONSOLE REPLACEMENT 23 4 2 HANDLEBAR REPLACEMENT 24 4 3 PEDAL REPLACEMENT 24 4 4 CRANK REPLACEMENT 25 4 5 SIDE COVERS REPLACEMENT 25 4 6 MCB REPLACEMENT 27 4 7 STABILIZER COVERS REPLACEMENT 28 4 8 CUP HOLDER REPLACEMENT 28 4 9 HEART RATE WIRE REPLACEMENT 29 4 10 SEAT REPLACEMENT 30 4 11 ADJUSTMENT BAR REPLACEMENT 31 4 12 DRIVE BELT REPLACEMENT 32 4 13 DRIVE AXLE REPLACEMENT 33 ...

Страница 5: ...5 CHAPTER 1 Serial Number Location 1 1 Serial Number Location MATRIX R30 R50 BIKE FRAME ...

Страница 6: ...6 CHAPTER 2 Console Instruction 2 1 XR XIR XER CONSOLE 2 2 OPERATION GUIDE ...

Страница 7: ...otective sheet of clear plastic on the overlay of the console that should be removed before use A LCD DISPLAY WINDOW Displays workout feedback program profile and more B GO PAUSE Press to start pause or resume your workout C STOP Press to stop your workout Press and hold for 3 seconds to reset the console ...

Страница 8: ...eadmills and Ascents only C DISTANCE Shown as Miles or Kilometers based on your default setting Indicates distance traveled or distance remaining during your workout D SPEED Shown as MPH or KPH based on your default setting Indicates how fast the footpads pedals are moving E CALORIES Total calories burned or calories remaining to burn during your workout F HEART RATE Shown as BPM beats per minute ...

Страница 9: ...SOLE DESCRIPTION Note There is a thin protective sheet of clear plastic on the overlay of the console that should be removed before use The XER and XIR have a fully integrated touchscreen display All information required for workouts is explained onscreen Exploration of the interface is highly encouraged A GO Press to begin a quick start program B PROGRAM BUTTONS Press to select from a number of p...

Страница 10: ... included audio adaptor cable H ENERGY SAVER LIGHT Indicates if machine is in energy saver mode Press a speed incline resistance button to wake up the machine USB PORT Access media from compatible devices XIR only or use to charge devices that draw up to 5 amp Also used for software updates I SPEAKERS Audio plays through the speakers J READING RACK Holds reading material or electronic device ...

Страница 11: ...11 CHAPTER 3 Troubleshooting 3 1ELECTRICAL DIAGRAM CONSOLE 3 1 1 XR CONSOLE DIAGRAM 3 1 2 XER XIR CONSOLE DIAGRAM ...

Страница 12: ...12 CHAPTER 3 Troubleshooting 3 2 ELECTRICAL DIAGRAM FRAME 3 2 1 R30 FRAME WIRING SCHEMATIC ...

Страница 13: ...13 CHAPTER 3 Troubleshooting 3 2 ELECTRICAL DIAGRAM FRAME CONTINUED 3 2 2 R50 FRAME WIRING SCHEMATIC ...

Страница 14: ...14 CHAPTER 3 Troubleshooting 3 3 ECB LCB WIRING INSTRUCTIONS 3 3 1 ECB WIRING INSTRUCTIONS R30 N1 Power light N2 Speed sensor cable socket Console set cable socket N3 Console cable N1 N2 N3 ...

Страница 15: ...R 3 Troubleshooting 3 3 ECB LCB WIRING INSTRUCTIONS 3 3 2 MCB WIRING INSTRUCTIONS R50 N1 Power light N2 Speed sensor cable socket Console set cable socket N3 Console cable N4 Generator Induction Brake Magnet N4 ...

Страница 16: ...let Replace the adaptor if it is defective b Check the connection of the console cable at the console Unplug the console cable from the console and use a multi meter to check the voltage through the console cable Normally it should be 12VDC If no voltage is present the console cable is defective replace it c If the voltage through the console cable is 12VDC the console is defective replace it 3 4 ...

Страница 17: ...ndlebars c Check to see if the wires are firmly connected to the sensor 3 4 4 TROUBLESHOOTING SPEAKER AUDIO ISSUES Symptom The speaker or headphones have no sound output Possible Reason a The speaker wire is not firmly connected to the UCB b The audio short circuit terminal is missing c The software is obsolete d The head phone wire or board is defective Solution a Confirm whether the speaker wire...

Страница 18: ... Passport Possible Reason a The Passport keys are not functional b The FFC wire is damaged or disconnected c The console is defective Solution a Make sure that the Passport keys are functional b Confirm whether the FFC wire is firmly connected not broken or damaged Replace if needed c If above connections are all OK replace the console ...

Страница 19: ... present on the drive pulley d The console is defective Solution a Check the connection of the console cable at the console make sure there are no kinks or pinches in the console cable Replace the cable if any damage is found b Check the connection of the speed sensor wire at the ECB motor Also check the gap between the speed sensor and the magnet on the pulley It should be within 5mm Adjust the g...

Страница 20: ...e console cable Failed servomotor Perform voltage check on servomotor Replace servomotor Failed console Replace console The steel rope of the magnet system is not routed correctly Re adjust position of the magnet The quick key on handle bar was used wrong wire Using the photos on page 29 for reference check the quick key wire connection points to make sure they are attached correctly Replace new q...

Страница 21: ...r or console cable is defective Check the console cable connection at the ECB motor Fig B Use a multi meter to measure the voltage through the console cable It should be 12VDC 2 If there is no voltage present the console cable is defective Replace the console cable 3 If the voltage is 12VDC the ECB motor is defective Replace the ECB motor 4 If the ECB motor does move the resistance can be adjusted...

Страница 22: ...4 CN4 3 Check the connection wire between quick key pad and console Be sure not use wrong connection wire Quick key on handlebar right left Fig1 Handlebar connection to console Fig2 Fig1 Fig2 3 4 8 TROUBLESHOOTING HEART RATE ISSUES Symptom The console does not display heart rate or it is consistently inaccurate Possible Reason a The heart rate grips are not connected correctly b The heart rate wir...

Страница 23: ... not react or it is consistently inaccurate Possible Reason a The handlebar keypad connection wire does not connect correctly b The handlebar keypad connection wire is incorrect c The handlebar keypad connection wiring is damaged d The handlebar keypad board or console is defective Solution a Remove the 3 screws holding the 2 halves of the handlebar together and check to make sure it is firmly con...

Страница 24: ...sole to the frame Figure B 3 Disconnect the console cable and HR connections from the defective console and remove the console Figure C FIGURE A FIGURE B FIGURE C 3 Reinstall the wire connections to the new console 4 Carefully push the wires into the console and mast until they are clear of the console mast connection and attach the console to the mast using the 4 screws ...

Страница 25: ... 4 2 HANDLEBAR REPLACEMENT 1 Remove the 2 screws holding the handlebar Figure A 2 Install a new handlebar FIGURE A 4 3 PEDAL REPLACEMENT 1 Loosen and remove the screw holding the pedal to the crank Figure A 2 Install a new pedal FIGURE A ...

Страница 26: ... 1 Loosen and remove the screw holding the crank to frame Figure A 2 Install a new crank 4 5 SIDE COVERS REPLACEMENT FIGURE A 1 Remove the two top covers by hand Figure A and B 2 Remove the mast by removing the four screws Figure C FIGURE A FIGURE B FIGURE C ...

Страница 27: ... screws Figure D and E FIGURE D FIGURE E 4 Remove crank arm see section 4 4 5 Remove the crank by loosening and removing the four screw Figure F and G FIGURE F FIGURE G 5 Remove the side cover by removing the 7 screws on both the left and right side covers Figure H and I FIGURE H FIGURE I 6 Reverse the steps to install new covers ...

Страница 28: ...ent Guide 4 6 MCB REPLACEMENT 1 Remove side cover see section 4 5 2 Remove the LCB by removing the 2 screws Fig A 3 Install a new LCB Fig B 4 Reverse step 1 Fig A Fig B Note Wear an ESD strip when handling and installing the MCB ...

Страница 29: ...er by removing the two screws underneath the frame Figure A 2 Remove the 4 screws to remove the central cover Figure B 3 Reverse the steps to install a new cover FIGURE A FIGURE B 4 8 CUP HOLDER REPLACEMENT 1 Remove the 2 screws to remove the cup holder Figure A 2 Install a new cup holder FIGURE A ...

Страница 30: ...Remove the 3 screws Figure A Figure B 2 Gently pull out the heart rate wire Figure B 3 Reverse the steps to install a new heart rate wire 4 Connect the heart rate wire to the console by following the path shown from A to B FIGURE D FIGURE A FIGURE B FIGURE C FIGURE D ...

Страница 31: ...31 CHAPTER 4 Part Replacement Guide 4 10 SEAT REPLACEMENT 1 Remove the 4 screws to disassemble the back cover Figure A and then remove the seat mast Figure B 2 Install a new seat FIGURE A FIGURE B ...

Страница 32: ...EMENT 1 Remove the 2 screws to disassemble the front cover Figure A and or the back cover Figure B FIGURE A FIGURE B 2 Remove the front or rear 2 screws corresponding to step one Figure C and D 3 Reverse the steps to install a new adjustment bar FIGURE C FIGURE D ...

Страница 33: ...eplacement Guide 4 12 DRIVE BELT REPLACEMENT 1 REMOVE SIDE COVER SEE SECTION 4 5 2 Put the drive belt on the wheel FIGURE A FIGURE A 3 Measure belt tension that it should be 200HZ 220HZ FIGURE B FIGURE B 4 Reverse Step 1 ...

Страница 34: ...IGURE B 3 Add C buckle FIGURE B 4 Press bearing by fixture FIGURE C Note An alternative method is to position the old bearing over the new bearing and then use a mallet to pound against the old bearing until the new bearing is pressed in place Be careful not to directly hit the new bearing 5 Roll the wheel to see if smooth FIGURE D FIGURE C FIGURE D ...

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