LED Test Sequence at Startup
During startup, the MAP Gateway automatically initiates
a self-test to verify proper operation of the unit.
Immediately after connecting supply power, the following
LED lighting sequence occurs:
1. The Power LED turns on, and stays lit.
2. The Fault LED indicator flashes for approximately 40
seconds, then turns off when the MAP Gateway is
fully functional.
3. The Wi-Fi LEDs light up in succession (scanning),
indicating that the MAP Gateway is waiting for a
device to join its Wi-Fi network.
Repair Information
If the MAP Gateway fails to operate within its
specifications, replace it. The MAP Gateway is not a
serviceable product; however, it does support software
updates to enable feature enhancements. For a
replacement unit, software updates or accessories,
contact the nearest Johnson Controls
®
representative.
Do not open the MAP Gateway housing. The MAP
Gateway has no user-serviceable parts inside.
The MAP Gateway requires no periodic field maintenance.
Troubleshooting
Table 3: Launch Issues Troubleshooting Information
Resolution
Problem
Reason
Device behavior can vary based on the device and Internet browser in use. For instance,
some devices cache browser information and do not automatically redirect users to the
MAP Gateway login page when the browser is launched.
Resolution
Direct your browser to
www.mapgwy.com
.
You are not directed to the MAP
Gateway login page when you
launch a web browser.
Resolution
Unplug the MAP Gateway from the SA (sensor actuator) or FC (field controller) bus, then
plug the MAP Gateway back in.
Resolution
After the controller or HVAC device
to which a MAP Gateway is
connected is upgraded, the
connected MAP Gateway no longer
displays active or current data.
Resolution
1. Verify the time on your client device is correct. If the device time is not current (for
example, after a hard reset), please close the browser, set the time, and then try to install
the certificate.
2. Check your Web Browser Settings and verify that Cookies are enabled.
Every time I install the SSL
certificate on my device, it asks me
to re-install it. What should I do?
Technical Specifications
Table 4: MAP Gateway
TL-MAP1810-0Px:
Metasys
®
/FX Portable MAP Gateway (Includes MAP Gateway, RJ-12 cable,
bumper guard, and lanyard.) US-compatible countries.
Product Code
1
From SA/FC bus: 15 VDC at 2.7 VA maximum
Power Consumption
Operating:
0 to 50°C (32 to 122°F)
Operating Survival:
-30 to 60°C (-22 to 140°F)
Non-Operating:
-40 to 70°C (-40 to 158°F)
Ambient Temperature
Conditions
Storage:
-40 to 70°C (-40 to 158°F); 5 to 95% RH 30°C (86°F) maximum dew point conditions
Operating:
-40 to 70°C (-40 to 158°F); 5 to 95% RH, 30°C (86°F) maximum dew point conditions
Ambient Humidity
Conditions
Wireless Local Area Network (WLAN) Transmission Power:
+14.5 dBm, 54 Mbps
+12.5 dBm, 65 Mbps
Transmission Power
(Typical)
6
Mobile Access Portal Gateway Installation Instructions
