Problem
Possible cause
Remedy
comes on.
There is an error in the hob be-
cause a cookware boiled dry. Auto-
matic Switch Off and the overheat-
ing protection for the zones oper-
ate.
Deactivate the hob. Remove the
hot cookware. After approximately
30 seconds, activate the zone again.
If the cookware was the problem,
the error message goes out. Resid-
ual heat indicator can stay on. Let
the cookware become sufficiently
cool. Check if your cookware is
compatible with the hob.
Refer to “Hints and tips” chapter.
comes on.
The cooling fan is blocked.
Check if objects block the cooling
fan. If
comes on again, speak
to an Authorised Service Centre.
comes on.
The electrical connection is incor-
rect. The hob is connected only to
one phase.
Speak to a qualified electrician to
check the installation. Refer to the
connection diagram.
If you cannot find a solution...
If you cannot find a solution to the problem
yourself, contact your dealer or an Authorised
Service Centre. Give the data from the rating
plate. Give also three digit letter code for the
glass ceramic (it is in the corner of the glass
surface) and an error message that comes on.
Make sure, you operated the hob correctly. If
not the servicing by a service technician or
dealer will not be free of charge, also during the
warranty period. The instructions about the
Service Centre and conditions of guarantee are
in the guarantee booklet.
Hob User Manual
20
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