Troubleshooting
Caution!
Before troubleshooting, disconnect the power supply. Only a qualified electrician of
competent person must do the troubleshooting that is not in this manual.
Important!
There are some sounds during normal use (compressor, refrigerant circulation).
Problem
Possible cause
Solution
Appliance does not
work
Temperature regulation knob is
set at number “0”.
Set the knob at other number to
switch on the appliance.
Mains plug is not plugged in or is
loose
Insert mains plug.
Fuse has blown or is defective
Check
fuse,
replace
if
necessary.
Socket is defective
Mains malfunctions are to be
corrected by an electrician.
The food is too warm
Temperature is not properly
adjusted.
Please look in the initial
Temperature Setting section.
Door was open for an extended
period.
Open the door only as long as
necessary.
A large quantity of warm food
was placed in the appliance
within the last 24 hours.
Turn
the
temperature
regulation to a colder setting
temporarily.
The appliance is near a heat
source.
Please look in the installation
location section.
Appliance cools too
much
Temperature is set too cold.
Turn the temperature regulation
knob to a warmer setting
temporarily.
Unusual noises
Appliance is not level.
Re-adjust the feet.
The appliance is touching the
wall or other objects.
Move the appliance slightly.
A component, e.g. a pipe, on the
rear of the appliance is touching
another part of the appliance or
the wall.
If necessary, carefully bend the
component out of the way.
Water on the floor
Water drain hole is blocked.
See the Cleaning and Care
section.
Side panels are hot.
It’s normal. Heat exchange parts are
in the sides.
Take gloves to touch sides.
If the malfunction shows again, contact the Service Center.
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