JLCooper Electronics Limited Warranty
JLCooper Electronics ("JLCooper") warrants this product to be free of defects in materials or
workmanship for a period of 12 months from the date of purchase. This warranty is non-
transferable and the benefits apply only to the original owner. Proof of purchase in the form of
an itemized sales receipt is required for warranty coverage. To receive service under this
warranty, customers in the United States should contact the JLCooper factory at (310)
322-9990 and talk to a service technician. If necessary, a Return Authorization number may be
issued. For our customers outside the United States, it is recommended that you first contact
your Dealer or Distributor, since they may offer their own service or support policy. If local
support is not obtainable, please send a FAX to JLCooper's Service Department at +1 310
335 0110 with a detailed description of the service required. Upon issuance of return
authorization, the product should be packed in the original shipping materials and shipped
prepaid and insured to: Service Department, JLCooper Electronics, 142 Arena Street, El
Segundo, CA 90245. Please include the following: copy of the sales receipt, your name and
address (no P.O. Boxes, please), a brief description of the problem, and any other related
items discussed with the service department and considered necessary to evaluate the
product or effect a repair. The return authorization number must be clearly written on the
outside of the package. JLCooper will at its option, without charge for parts or labor, either
repair or replace the defective part(s) or unit. Carriage, insurance, customs duties, impounds,
tariffs, taxes, surcharges, brokerage fees and other shipping costs are not covered by this
warranty. JLCooper's normal repair turn around time at the factory is approximately 15
business days from receipt of product to shipping. Your actual turn around time will include
return shipping. Actual turn around time will vary depending upon many factors including the
repeatability of the customer's reported complaint, the availability of parts required for repair,
the availability of related products needed to evaluate the product if necessary. Priority
services are available at additional cost. These should be discussed with the service
technician at the time the return authorization is issued. This warranty provides only the
benefits specified and does not cover defects or repairs needed as result of acts beyond the
control of JLCooper including but not limited to: abuse, failure to operate in accordance with
the procedures outlined in this owner's manual; nor does it cover damage from accident,
negligence, using incorrect power supply, modification, alteration, improper use, unauthorized
servicing, tampering, ingress of foreign matter; nor for damage from natural or man-made
events such as, but not limited to flooding, lightning, electrostatic discharge, tornadoes,
earthquake, fire, civil unrest, war, terrorism, etc.
THE DURATION OF ANY OTHER WARRANTIES, WHETHER IMPLIED OR EXPRESS,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY, IS
LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN. JLCOOPER HEREBY
EXCLUDES INCIDENTAL AND CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT
LIMITED TO: LOSS OF TIME, INCONVENIENCE, DELAY IN PERFORMANCE OF THIS
WARRANTY, THE LOSS OF USE OF THE PRODUCT OR COMMERCIAL LOSS, AND FOR
BREACH OF ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANT-
ABILITY APPLICABLE TO THIS PRODUCT. JLCOOPER SHALL NOT BE LIABLE FOR
DAMAGES OR LOSS RESULTING FROM THE NEGLIGENT OR INTENTIONAL ACTS OF THE
SHIPPER OR HIS CONTRACT AFFILIATES. THE CUSTOMER SHOULD CONTACT THE
SHIPPER FOR PROPER CLAIMS PROCEDURES IN THE EVENT OF DAMAGE OR LOSS
RESULTING FROM SHIPMENT. THIS WARRANTY SHALL BE GOVERNED BY THE LAWS OF
THE STATE OF CALIFORNIA.
MCS6 RS-422 User’s Manual
February 21, 2018
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