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If you receive an error when attempting to convert a video
file, then you likely lack the proper video codecs on your
computer. There are several large codec packs which will
contain the majority of the common video codecs, such as
the K-Lite Mega codec pack, and the Storm codec pack.
We recommend downloading them from a trusted source
and installing them and attempting to convert the files then.
CONTACT US
If at any point, you have questions about your player or
experience an issue with your player, please feel free to
contact our technicians at [email protected]
or by phone at 1-866-358-6640.
Caution
Modifications not approved by the party responsible for
compliance could void the user’s authority to operate the
equipment.
FCC INFORMATION
This equipment has been tested and found to comply
with the limits for Class B Digital device, pursuant to part
15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generate, uses and
can radiate radio frequency energy and, if not installed and
