your phone is among the following products: iPhone4s with IOS 7.0 operating system,
Android phones with Android 4.3 or above operating systems, phones or tablets with
bluetooth 4.0.
2
、
As signal interference exists for wireless bluetooth connection, it may take you
different time each time you try to connect to bluetooth. If you fail to connect to
bluetooth for a long time, please check whether you are operating in an environment
where there is no magnetic field or additional bluetooth device.
3. Disconnect and then connect bluetooth connection
4. Close the background applications on your phone or restart your phone
5. Do not connect your phone to other bluetooth devices or functions at the same time.
6. Check whether the APP is running in the background. If not, you may fail to connect
to bluetooth.
2. The watch cannot be found on my phone. Why?
Answer: This is because a bluetooth broadcast is ongoing. Please ensure that your watch
has electricity, is in activated state, and has not connected to another phone. Then, keep
your watch close to your phone. If the problem still persists, please disconnect the
bluetooth connection on your phone and reconnect it in 20 seconds.
3. Should I keep the bluetooth connection connected always? If I disconnect the
bluetooth connection, will any data is still there?
Answer: The data about exercise and sleeping before data synchronization will still
remain on the main unit of the watch. After the watch has successfully connected to your
phone via bluetooth, the data on the watch will be automatically uploaded to the phone.
The watch, however, has a storage space for only about one week's data. When its
