WARRANTY
Jet City Amplification warrants the mechanical and electronic components of this product to be
free of defects in material and workmanship for a period of one (1) year from the original date of
purchase, in accordance with the warranty described below. If this product shows any defects with-
in the specified warranty period which are not excluded under this warranty, Jet City Amplification
shall, at its discretion, either replace or repair the product using suitable new or reconditioned parts.
In the case in which other parts are used which constitutes an improvement, Jet City Amplification
may, at its discretion, charge the customer for these parts. If the warranty claim proves to be justi-
fied, the product will be returned to the customer freight prepaid. Warranty claims other than those
indicated above are expressly excluded.
To obtain warranty service, the buyer (or his authorized dealer) must call Jet City Amplification or
Authorized Jet City Amplification Distributor (current list and contact information can be found at
(www.jetcityamplification.com) during normal business hours before returning the product.
All inquiries must be accompanied by a description of the problem. Jet City Amplification will then
issue a Return Authorization Number (RA Number).
Once the RA Number has been obtained, the product must be returned in its original shipping car-
ton. The return Authorization Number must be printed clearly on the shipping label on the outside
of the box, and included with the returned product. Both the product in its original package and the
Return Authorization Number must be shipped to the address indicated by Jet City Amplification.
Warranty services will not be furnished if the product is not returned with the original sales receipt.
Tubes and loudspeaker drivers are considered maintenance items and are excluded from all
warranty claims. If the product needs to be modified or adapted in order to comply with technical
or safety standards on a national or local level, in any country which is not the country for which
the product was not originally developed and manufactured, this modification/adaptation shall
not be considered a defect in materials or workmanship. This warranty does not cover any such
modification/adaptation, irrespective of whether it was executed properly or not. Under the terms
of this warranty Jet City Amplification shall not be held responsible for any cost resulting from such
a modification/adaptation.
Free inspections and maintenance/ repair work are expressly excluded from this warranty, in par-
ticular, if caused by improper handling of the product by the user. This applies to defects caused
by normal wear and tear of items such as knobs, tolex and similar parts. Damages caused by the
following conditions are not covered by warranty:
Improper handling, neglect or failure to operate the unit in compliance with the instructions given
in the Jet City Amplification user manual. Connection or operation of the unit in any way that does
not comply with the technical or safety regulations applicable in the country where the product is
used. Damages/defects caused by force majeure or any other condition that is beyond the control
of Jet City Amplification
Any repair or opening of the unit by unauthorized personnel (user included) will void the warranty.
In an inspection of the product by Jet City Amplification shows that the defect in question is not
covered by warranty, the inspection costs are payable by the customer.
Products which do not meet the terms of the warranty shall be repaired exclusively at the buyer’s
expense. Jet City Amplification will inform the buyer of any such circumstance. If the buyer fails
to submit a written repair order within six (6) weeks, Jet City Amplification shall return the unit to
the customer C.O.D with an invoice that will include charges for the inspection and a separate
additional charge for freight and packing costs. Such costs will also be billed separately when a
customer has sent in a unit for repair with a written repair order form.
