4 Warranty Regulation / Exclusions
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Warranty services will not be furnished if the product is not returned with
the original sales receipt.
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Tubes and loudspeaker drivers are considered maintenance items and are
excluded from all warranty claims.
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If the product needs to be modified or adapted in order to comply with
technical or safety standards on a national or local level, in any country
which is not the country for which the product was not originally developed
and manufactured, this modification/adaptation shall not be considered a
defect in materials or workmanship. This warranty does not cover any such
modification/adaptation, irrespective of whether it was executed properly
or not. Under the terms of this warranty Jet City Amplification shall not be
held responsible for any cost resulting from such a modification/adaptation.
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Free inspections and maintenance/ repair work are expressly excluded from
this warranty, in particular, if caused by improper handling of the product
by the user. This applies to defects caused by normal wear and tear of items
such as knobs, tolex and similar parts.
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Damages caused by the following conditions are not covered by warranty:
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Improper handling, neglect or failure to operate the unit in compliance with
the instructions given in the Jet City Amplification user manual.
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Connection or operation of the unit in any way that does not comply with
the technical or safety regulations applicable in the country where the
product is used.
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Damages/defects caused by force majeure or any other condition that is
beyond the control of Jet City Amplification
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Any repair or opening of the unit by unauthorized personnel (user included)
will void the warranty.
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In an inspection of the product by Jet City Amplification shows that the
defect in question is not covered by warranty, the inspection costs are
payable by the customer.
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Products, which do not meet the terms of the warranty, shall be repaired
exclusively at the buyer’s expense. Jet City Amplification will inform the
buyer of any such circumstance. If the buyer fails to submit a written repair
order within six (6) weeks, Jet City Amplification shall return the unit to the
customer C.O.D with an invoice that will include charges for the inspection
and a separate additional charge for freight and packing costs. Such costs
will also be billed separately when a customer has sent in a unit for repair
with a written repair order form.
