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11
User Manual / V1.0
- Portable Power Station -
Trouble Shooting
Check if the charging cable is correctly connected jeri PPS to the power source and the power
source switch is at ON state.
Using an alternative charging method to verify if the problem is from the cable or the jeri.
For example, if you are using an AC adpaper to Charge your jeri, try a USB-C cable to charge it to
test whether the jeri is allowing to charge.
In the event of an error Code – Check the table below on the LCD.
Charging issue with the jeri (Input)
Check if the cable is connected correctly.
Make sure the corresponding ON/OFF button is at ON state.
Check if the jeri still has power. If not, please charge your jeri. You can still use it while charging.
Check if the rate of power of connected device is higher than the rated output of the jeri.
If yes, the jeri cannot power up this device.
Check if any of the error codes in the table below is on the LCD.
jeri power (Output)
Error Codes
Input Overvoltage Protection:
The symbol will flash for 5 seconds when
an input overvoltage condition is detected.
In this situation, please disconnect all
cables and reconnect them when the jeri
PPS goes back to the normal operation
condition.
Low Power Alarm:
The symbol will flash when the power
station battery capacity is less than 3%.
In this situation, please connect jeri PPS
to a power source.
Low Temperature Alarm:
This low temperature symbol will be dis-
played if the power station is attempted to
be used outside the allowable operating
temperature.
Please only use your jeri PPS at where is
within its operating temperature range.
Output Overload Protection: The symbol will flash for 5 seconds when an AC output overload
condition is detected. In this situation, please disconnect all cables and reduce the number of devices
which to be connected to your jeri Poratble PPS.
High Temperature Alarm:
This high temperature symbol will be
displayed if the power station is attempt-
ed to be used outside the allowable
operating temperature.
Please only use your jeri PPS at where is
within its operating temperature range.
Please contact our technical team through the below email if you still experience an issue with your jeri PPS.
E: [email protected] | T: +61 03 9239 8088
(Menu > Service)