Symptom Possible Problem
Solution
No
Charging
The USB power adaptor (not
included) is not plugged into a
wall outlet or the USB cable
(included) is not plugged into
the mini USB jack on the
SFA900
Plug the USB power adaptor (not
included) into a wall outlet and plug
the USB cable (included) into the
mini USB jack on the SFA900
Wall outlet is not functioning. Plug another device into the same
outlet to confirm the outlet is working.
Computer USB port is not
functioning.
Make sure your computer power is
turned on and try another USB port.
No Sound
The
SFA900
battery
is
exhausted.
Recharge the SFA900 battery.
The SFA900 is not linked with
the Bluetooth enabled device.
Go through “Pairing with your
Bluetooth device” process to link the
speaker.
The SFA900 placement out of
range.
Relocate the SFA900 within
Bluetooth operating range (30 feet).
Volume
set
too
low.
Press the button to
increase the sound level.
Sound is
distorted.
Volume level is set too high.
Decrease the volume of the speaker.
Sound source is distorted.
If the source sound file is of poor
quality, distortion and noise are easily
noticed with high-power speakers.
Try a different audio source such as a
music CD.
If you are using an external sound
source like older generation of iPod,
try reducing the output volume on the
device itself. Also try turning bass
boost OFF or change the EQ setting.
Unit gets
warm after
extended
play at high
volume.
This is normal.
Turn the speaker off for a period of
time or lower the volume.
Power requirement:
DC input
Battery
Bluetooth
Audio power output
Dimensions
Weight
DC 5V 500-1000mA (micro USB)
built-in rechargeable Lithium-ion battery
Bluetooth Specification version 3.0
Support profile A2DP / HFP
3W (rms)
80mm (H) x 200mm(W) x 82.5mm(D)
645g
SPECIFICATION
TROUBLESHOOTING GUIDE
