TROUBLESHOOTING GUIDE
Symptom
Possible Problem
Solution
The unit does not
respond (no power)
The unit is disconnected from
the AC outlet.
The AC outlet has no power.
MAIN POWER Switch in the OFF
position
Reconnect to the AC outlet.
Try the unit on another outlet.
Press the POWER Switch on
the back of the unit to ON
position
No Sound
Volume in minimum position
The connected device is not in
playback mode
Sound output of the connected
device weak
Input source incorrect
Increase the volume level
Plays the music/movie in
the connected device
Increase the volume level
of the connected device
Set the input source to AUX1,
AUX2 or iPod/iPhone as
connecting
iPod / iPhone does
not respond to the
speaker system
iPod / iPhone is not installed
properly.
Your iPod / iPhone is locked up.
Remove your iPod / iPhone
from the dock and check for
obstruction on the connectors
in the dock and on your
iPod / iPhone. Then carefully
reseat it on the dock.
Please make sure that your
iPod / iPhone is working
properly before docking into
the unit. Please refer to your
iPod / iPhone manual for details.
iPod / iPhone does
not charge up
iPod / iPhone is not installed
properly.
iPod / iPhone is locked up or frozen.
iPod / iPhone battery has problem.
Remove your iPod / iPhone
from the dock and check for
obstruction on the connectors
in the dock and on your iPod.
Then carefully reseat it in the
dock.
Please make sure your iPod /
iPhone is working properly
before docking into the unit.
Please refer to your iPod /
iPhone manual for details.
Sound is distorted
Volume level is set too high.
Bass level is set too high.
Sound source is distorted.
Reduce the volume.
Reduce the bass level.
If the iPod / iPhone original
sound source is of poor quality,
distortion and noise are easily
noticed with high-power
speakers. Try a different audio
source such as a music CD.
If you are using an external
sound source like older
generation of iPod, try
reducing the output volume
on the device itself. Also try
turning bass boost OFF or
change the EQ setting.
Unit gets warm after
extended play at high
volume
This is normal.
Turn the unit off for a period
of time or lower volume.
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