7
TROUBLESHOOTING GUIDE
Should you experience any difficulties in the use of this player please refer to the following chart or
call
1 800 777 5331
for Product Service and Support.
Symptom Possible
Problem
Solution
Using a wrong iPod adaptor
Make sure the adaptor properly fits for your iPod.
Cannot dock iPod
properly
iPod is not installed
properly.
Remove your iPod from the dock and check for any
obstruction on the connectors in the dock and on your
iPod, then reseat it in the dock.
iPod is not installed
properly.
Remove your iPod from the dock and check for any
obstruction on the connectors in the dock and on your
iPod, then reseat in the dock.
iPod does not
respond to the unit.
Your iPod software is too
old
Update software on your iPod. For details, please visit
http://www.apple.com/ipod/download
No sound when
iPod plays
AUX IN Jack is plugged
Unplug the audio connection cable.
No sound from
speaker in AUX
mode
Input source is low
Increase the volume level on the audio source device.
No sound when
played in the AUX
Mode
Power to external source
(MP3, Laptop etc) not
switched on.
Master Volume is at
minimum.
Switch on the power of the external source.
Adjust the master volume
Too much distortion
Batteries are low. change
the New Batteries
Replace all batteries by fresh ones
.
SERVICE
Please refer to the instructions on the enclosed warranty card for returning your unit for service.
When returning the unit, please remove any batteries to prevent damage to the unit in transit and/or
from possible battery leakage. Please note that we are not responsible for batteries returned with
the unit or for the cost of replacement of batteries.
Distributed by:
Spectra Merchandising International, Inc.
4230 North Normandy Avenue
Chicago IL 60634, U.S.A.
Please have model number ready, for Customer service, call 1-800-777-5331
iPod is a trademark of Apple Inc., registered in the U.S. and other countries.
iPhone is a trademark of Apple Inc.
"Made for iPod" means that an electronic accessory has been designed to connect specifically to
iPod and has been certified by the developer to meet Apple performance standards.
"Works With iPhone" means that an electronic accessory has been designed to connect specifically
to iPhone and has been certified by the developer to meet Apple performance standards.
Apple is not responsible for the operation of this devise or its compliance with safety and regulatory
standards.
Printed in China
