18
TROUBLESHOOTING GUIDE
Symptom
The unit does
not respond
(no power)
iPod / iPhone
does not
respond to
the speaker
system
iPod / iPhone
does not
charge up
AM band is
too noisy
Sound is
distorted
Unit gets warm
after extended
play at high volume
This is normal.
Turn the unit off for a period of time or lower
volume.
Volume level is set too high.
If the iPod original sound source is of poor
quality, distortion and noise are easily noticed
with high-power speakers. Try a different audio
source such as a music CD.
If you are using an external sound source like
older generation of iPod / iPhone, try reducing
the output volume on the device itself. Also try
turning bass boost OFF or change the EQ
setting.
Sound source is distorted.
The reception at the
set location is poor.
Slightly rotate the AM loop
antenna for the best reception.
Decrease the volume.
iPod / iPhone is not installed properly.
Remove your iPod / iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod / iPhone. Then reseat
it in the dock.
Please make sure your iPod / iPhone is working
properly before docking into the unit. Please
refer to your iPod
®
manual for details.
iPod / iPhone is locked up/ frozen.
iPod / iPhone battery has problem.
iPod / iPhone is not installed properly.
Remove your iPod / iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod / iPhone. Then reseat
it on the dock.
Please make sure that your iPod/iPhone is
working properly before docking into the unit.
Please refer to your iPod / iPhone manual for
details.
AC Adaptor is not plugged into a wall outlet
or the connector is not plugged into the
power supply jack on the back of the unit.
Wall outlet is not functioning.
iPod / iPhone does not install properly.
Remove your iPod / iPhone from the dock and
check for obstruction on the connectors in the
dock and on your iPod/iPhone. Then reseat it
in the dock.
Plug another device into the same outlet to
confirm the outlet is working.
Plug the AC adaptor into a wall outlet and plug
the connector into the supply jack on the unit.
Possible Problem
Solution
Your iPod / iPhone is locked up.
