13
13
13
There is interior moisture buildup
■
Is the door opened often? To avoid humidity buildup, try to
get everything you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the door as
soon as the food is removed. When the door is opened,
humidity from the room air enters the refrigerator. The more
often the door is opened, the faster humidity builds up,
especially when the room itself is very humid.
■
Is it humid? It is normal for moisture to build up inside the
refrigerator when the air is humid.
■
Is the food packaged correctly? Check that all food is
securely wrapped. Wipe off damp food containers before
placing in the refrigerator.
■
Is the control set correctly for the surrounding
conditions? See “Using the Controls.”
The door is difficult to open
■
Is the gasket dirty or sticky? Clean the gasket and the
surface that it touches. Rub a thin coat of paraffin wax on the
gasket following cleaning.
The door will not close completely
■
Are food packages blocking the door open? Rearrange
containers so that they fit more tightly and take up less
space.
■
Are the shelves out of position? Put the shelves back into
their correct positions. See “Refrigerator Use” for more
information.
■
Is the gasket sticking? Clean the gasket and the surface
that it touches. Rub a thin coat of paraffin wax on the gasket
following cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new Jenn-Air
®
appliance.
To locate factory specified replacement parts in your area, call us
or your nearest designated service center.
In the U.S.A.
Call the Jenn-Air Customer eXperience Center toll free:
1-800-JENNAIR (1-800-536-6247).
Our Consultants Provide Assistance With:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Jenn-Air designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service anywhere in the United States.
To locate the Jenn-Air designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For Further Assistance
If you need further assistance, you can write to Jenn-Air with any
questions or concerns at:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Jenn-Air Canada Customer eXperience Centre toll free:
1-800-JENNAIR (1-800-536-6247).
Our Consultants Provide Assistance With:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors, and
services companies. Jenn-Air Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to Jenn-Air Canada
with any questions or concerns at:
Jenn-Air Canada
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
