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10

ASSISTANCE OR SERVICE

If you need service

Please refer to the warranty page in this manual.

If you need replacement parts

If you need to order replacement parts, we recommend that you 

use only factory specified parts. These factory specified parts 

will fit right and work right because they are made with the same 

precision used to build every new Jenn-Air

®

 appliance.

To locate factory specified parts in your area, call us or your 

nearest Jenn-Air designated service center.

In the U.S.A.

Call the Jenn-Air Customer eXperience Center toll-free: 

1-800-JENNAIR (1-800-536-6247) or visit our website at  

www.jennair.com.

Our consultants provide assistance with:

 

Scheduling of service. Jenn-Air appliances designated service 

technicians are trained to fulfill the product warranty and 

provide after-warranty service anywhere in the United States.

 

Features and specifications on our full line of appliances.

 

Referrals to local Jenn-Air appliance dealers.

 

Installation information.

 

Use and maintenance procedures.

 

Accessory and repair parts sales.

 

Specialized customer assistance (Spanish speaking, hearing 

impaired, limited vision, etc.).

For further assistance:

If you need further assistance, you can write to Jenn-Air with any 

questions or concerns at:

Jenn-Air Appliances 

Customer eXperience Center 

553 Benson Road 

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the Jenn-Air Customer eXperience Center toll-free: 

1-800-JENNAIR (1-800-536-6247) or visit our website at 

www.jennair.ca.

Our consultants provide assistance with:

 

Scheduling of service. Jenn-Air appliances designated service 

technicians are trained to fulfill the product warranty and 

provide after-warranty service anywhere in Canada.

 

Features and specifications on our full line of appliances.

 

Referrals to local Jenn-Air appliance dealers.

 

Use and maintenance procedures.

 

Accessory and repair parts sales.

For further assistance:

If you need further assistance, you can write to Jenn-Air with any 

questions or concerns at:

Customer eXperience Centre 

Whirlpool Canada 

200 - 6750 Century Ave. 

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

Accessories

To order accessories, visit our website at 

www.jennair.com.

Affresh

®

 Stainless Steel Cleaner

(stainless steel models)  

Order Part Number W10355016
Affresh

®

 Kitchen and Appliance Cleaner

Order Part Number W10355010

Содержание JGD3430GB00

Страница 1: ...IR 1 800 536 6247 or visit our website at www jennair com In Canada call 1 800 JENNAIR 1 800 536 6247 or visit our website at www jennair ca Guide d utilisation et d entretien Pour des questions à propos des caractéristiques du fonctionnement rendement des pièces accessoires ou dépannage composer le 1 800 JENNAIR 1 800 536 6247 ou visitez notre site web à www jennair com Au Canada composer le 1 80...

Страница 2: ... alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING COOKTOP SAFETY 2 PARTS AND FEATURES 4 COOKTOP USE 5 Cooktop Controls 5 Sealed Surface Burners 5 Melt Cap 6 Surface Grates 6 Home Canning 7 Cookware 7 COOKTOP CARE 7 General Cleaning 7 TROUBLESHOOTING 9 ASSISTANCE OR SERVICE 10 In the U S A 10 Accessories 10 In Canada 10 WARRANTY 11 ...

Страница 3: ... from combustible materials gasoline and other flammable vapors and liquids Storage on the cooktop Flammable materials should not be stored on or near surface units Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil State of California Proposition 65 Warnings WARNING This product contains one or more chemicals known to the State of California to c...

Страница 4: ...raft vent grille C Right rear 15 000 Btu h burner D Control panel E Right front 10 000 Btu h burner F Right side grate G Left front 17 000 Btu h burner H Left side grate A B C D E F G A Surface burner locator B Left rear control knob C Center rear control knob D Right rear control knob E 3 speed fan control knob F Center front control knob G Left front control knob A B C D E I G H J F A Left rear ...

Страница 5: ...will automatically spark to reignite the burner all igniters will spark when any flame is extinguished however only the selected burner will reignite If intermittent sparking occurs increase flame rotate knob clockwise until clicking spark sound ceases Smart Port Burner System This cooktop is equipped with a Smart Port Burner System The Smart Port Burner System produces a small flame directly unde...

Страница 6: ...d with letters indicating the burner size Place the burner caps on the appropriate burner bases IMPORTANT The bottom of the small and medium caps are different Do not put the wrong size burner cap on the burner base 5 Turn on the burner If the burner does not light verify the burner cap placement and check cap and burner base alignment If the burner still does not light do not service the sealed b...

Страница 7: ... base they can leave permanent marks on the cooktop or grates Cookware material is a factor in how quickly and evenly heat is transferred which affects cooking results A nonstick finish has the same characteristics as its base material For example aluminum cookware with a nonstick finish will take on the properties of aluminum Use the following chart as a guide for cookware material characteristic...

Страница 8: ...mber 31617 not included See the Assistance or Service section to order SURFACE BURNERS AND ELECTRONIC IGNITER Surface Burners See the Sealed Surface Burners section Electronic Igniter Cleaning Method Clean ceramic post with a cotton swab Affresh Kitchen and Appliance Cleaner Part Number W10355010 not included See the Assistance or Service section to order DOWNDRAFT VENTILATION SYSTEM Vent Grate Cl...

Страница 9: ... section Burner caps and heads are positioned improperly See the Sealed Surface Burners section Propane gas is being used The cooktop may have been converted improperly Contact a service technician Surface burner makes popping noises The burner is wet Let it dry Continuous sparking of igniter Cross draft is drawing the flame away from the igniter This is normal when a cross draft is present Power ...

Страница 10: ...ired limited vision etc For further assistance If you need further assistance you can write to Jenn Air with any questions or concerns at Jenn Air Appliances Customer eXperience Center 553 Benson Road Benton Harbor MI 49022 2692 Please include a daytime phone number in your correspondence In Canada Call the Jenn Air Customer eXperience Center toll free 1 800 JENNAIR 1 800 536 6247 or visit our web...

Страница 11: ...tion instructions 2 In home instruction on how to use your product 3 Service to correct improper product maintenance or installation installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wiring fuses or water inlet hoses 4 Consumable parts i e light bulbs batteries air or water filters preservation solutions etc 5 Defects or da...

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