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10

IF YOU NEED SERVICE:

1. 

Before contacting us to arrange service, please determine whether your product requires repair. Some questions 

can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver 

section of the Use and Care Guide, scan the QR code on the right to access additional resources, or visit  

https://jennair.custhelp.com.

2. 

All warranty service is provided exclusively by our authorized Jenn-Air Service Providers. In the U.S. and Canada, 

direct all requests for warranty service to: 

Jenn-Air Customer eXperience Center

1-800-JENNAIR (1-800-536-6247).

If outside the 50 United States or Canada, contact your authorized Jenn-Air dealer to determine whether another warranty applies.

JENN-AIR

®

 COOKING 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 

TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 

Customer eXperience Center:

 

Name, address and telephone number

 

Model number and serial number

 

A clear, detailed description of the problem

 

Proof of purchase including dealer or retailer name and address

FIVE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

TWO YEAR LIMITED WARRANTY (PARTS & LABOR)

For two years from the date of purchase, when this major appliance 

is installed, operated and maintained according to instructions 

attached to or furnished with the product, Jenn-Air brand of 

Whirlpool Corporation or Whirlpool Canada, LP (hereafter “Jenn-Air”) 

will pay for factory specified replacement parts and repair labor to 

correct defects in materials or workmanship that existed when this 

major appliance was purchased or, at its sole discretion replace the 

product. In the event of product replacement, your appliance will be 

warranted for the remaining term of the original unit’s warranty period.

THIRD THROUGH FIFTH YEAR LIMITED WARRANTY 

(CERTAIN COMPONENT PARTS ONLY - LABOR NOT INCLUDED)

In the third through fifth years from the date of original purchase, 

when this major appliance is installed, operated and maintained 

according to instructions attached to or furnished with the product, 

Jenn-Air will pay for factory specified parts for the following 

components to correct non-cosmetic defects in materials or 

workmanship in these parts that prevent function of this major 

appliance and that existed when this major appliance was 

purchased. This is a limited 5-year warranty on the below named 

parts only and does not include repair labor.

 

Electric element

 

Touch Pad and microprocessor

 

Glass ceramic cooktop: if due to thermal breakage

 

Electronic controls

 

Magnetron tube

 

Sealed gas burners

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED 

WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 

Service must be provided by a Jenn-Air designated service company. 

This limited warranty is valid only in the United States or Canada 

and applies only when the major appliance is used in the country in 

which it was purchased. This limited warranty is effective from the 

date of original consumer purchase. Proof of original purchase date is 

required to obtain service under this limited warranty.

1. 

Commercial, non-residential, multiple-family use, or use inconsistent 

with published user, operator or installation instructions. 

2. 

In-home instruction on how to use your product.

3. 

Service to correct improper product maintenance or installation, 

installation not in accordance with electrical or plumbing codes or 

correction of household electrical or plumbing (i.e. house wiring, fuses 

or water inlet hoses).

4. 

Consumable parts (i.e. light bulbs, batteries, air or water filters, 

preservation solutions, etc.).

5. 

Defects or damage caused by the use of non-genuine Jenn-Air parts 

or accessories.

6. 

Conversion of products from natural gas or L.P. gas.

7. 

Damage from accident, misuse, abuse, fire, floods, acts of God or 

use with products not approved by Jenn-Air.

8. 

Repairs to parts or systems to correct product damage or defects 

caused by unauthorized service, alteration or modification of 

the appliance.

9. 

Cosmetic damage including scratches, dents, chips, and other damage 

to the appliance finishes unless such damage results from defects in 

materials and workmanship and is reported to Jenn-Air within 30 days. 

10. 

Discoloration, rust or oxidation of surfaces resulting from caustic 

or corrosive environments including but not limited to high salt 

concentrations, high moisture or humidity or exposure to chemicals.

11. 

Food or medicine loss due to product failure.

12. 

Pick-up or delivery. This product is intended for in-home repair.

13. 

Travel or transportation expenses for service in remote locations where 

an authorized Jenn-Air servicer is not available.

14. 

Removal or reinstallation of inaccessible appliances or built-in fixtures 

(i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, 

drywall, etc.) that interfere with servicing, removal or replacement of 

the product.

15. 

Service or parts for appliances with original model/serial numbers 

removed, altered or not easily determined.

The cost of repair or replacement under these excluded circumstances 

shall be borne by the customer. 

https://jennair.custhelp.com

12/14

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 

PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 

limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific 

legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Jenn-Air makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 

contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you 

should ask Jenn-Air or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. JENN-AIR 

SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of 

incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you 

also may have other rights that vary from state to state or province to province.

Содержание JGC3115GS

Страница 1: ...ww jennair com In Canada call 1 800 JENNAIR 1 800 536 6247 or visit our website at www jennair ca Guide d utilisation et d entretien Au Canada pour assistance installation ou service composez le 1 800 JENNAIR 1 800 536 6247 ou visitez notre site web à www jennair ca Table of Contents Table des matières 2 W11027460A JENN AIR GAS COOKTOP TABLE DE CUISSON À GAZ JENN AIR ...

Страница 2: ...d others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING COOKTOP SAFETY 2 PARTS AND FEATURES 4 COOKTOP USE 5 Cooktop Controls 5 Sealed Surface Burners 5 Surface Grates 6 Home Canning 7 Cookware 7 COOKTOP CARE 7 General Cleaning 7 TROUBLESHOOTING 8 ASSISTANCE OR SERVICE 9 In the U S A 9 In...

Страница 3: ...ting of the cooktop CAUTION Do not store items of interest to children in cabinets above the cooktop children climbing on the cooktop to reach items could be seriously injured Proper Installation The cooktop when installed must be electrically grounded in accordance with local codes or in the absence of local codes with the National Electrical Code ANSI NFPA70 or the Canadian Electrical Code Part ...

Страница 4: ...cm Cooktops IMPORTANT See Sealed Surface Burners in the Cooktop Use section for proper burner base and cap positioning Do not interchange burner caps A Surface burner grate B Dual flame burner C Control panel D Lighted control knob E Surface burner locator A Surface burner grate B Rear burner C Front burner D Control panel E Lighted rear control knob F Lighted front control knob G Surface burner l...

Страница 5: ...turn knob to setting IMPORTANT Burner reignition feature does not work without power Sealed Surface Burners Single Burner A Cap B Spreader C Electrode Double Burner A Cap B Spreader C Electrode Burner installation To install the burner base insert the igniter electrode into the burner base hole or notch IMPORTANT Do not obstruct the flow of combustion and ventilation air around the burner grate ed...

Страница 6: ...The igniter electrode is ceramic and could break during installation of the burner base A Burner cap B Igniter electrode C Burner base Be sure that the cap is properly positioned on the burner and that you have placed the cap on the correct burner The ring on the bottom of the cap will align with the tabs on the burner Do not interchange caps 4 Turn on the burner If the burner does not light check...

Страница 7: ...rer s instructions Use on low heat settings Porcelain enamel on steel or cast iron See stainless steel or cast iron Stainless steel Heats quickly but unevenly A core or base of aluminum or copper on stainless steel provides even heating COOKTOP CARE General Cleaning IMPORTANT Before cleaning make sure all controls are off and the cooktop is cool Always follow the label instructions on cleaning pro...

Страница 8: ...In the U S A Jenn Air Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor MI 49022 2692 Please include a daytime phone number in your correspondence In Canada Jenn Air Brand Home Appliances Customer eXperience Centre 200 6750 Century Ave Mississauga Ontario L5N 0B7 Problem Possible Causes and or Solutions Nothing will operate Is the power supply cord unplugged Plug into ...

Страница 9: ...re trained to fulfill the product warranty and provide after warranty service anywhere in Canada Features and specifications on our full line of appliances Referrals to local Jenn Air appliance dealers Use and maintenance procedures Accessory and repair parts sales For further assistance If you need further assistance you can write to Jenn Air Brand Home Appliances Customer eXperience Centre 200 6...

Страница 10: ...er operator or installation instructions 2 In home instruction on how to use your product 3 Service to correct improper product maintenance or installation installation not in accordance with electrical or plumbing codes or correction of household electrical or plumbing i e house wiring fuses or water inlet hoses 4 Consumable parts i e light bulbs batteries air or water filters preservation soluti...

Страница 11: ...11 Notes ...

Страница 12: ...VERTISSEMENT Si les renseignements dans ces instructions ne sont pas exactement observés un incendie ou une explosion peut survenir causant des dommages au produit des blessures ou un décès Ne pas entreposer ni utiliser de l essence ou d autres vapeurs ou liquides inflammables à proximité de cet appareil ou de tout autre appareil électroménager QUE FAIRE DANS LE CAS D UNE ODEUR DE GAZ Ne pas tente...

Страница 13: ...table de cuisson est munie d une fiche de liaison à la terre à trois broches pour votre protection contre les risques de choc électrique et doit être branchée directement dans une prise de courant bien reliée à la terre Ne pas couper ni enlever la broche de liaison à la terre de cette fiche Débrancher l alimentation électrique avant d exécuter des réparations à la table de cuisson Des blessures pe...

Страница 14: ...de surface scellés dans la section Utilisation de la table de cuisson pour des instructions sur le positionnement approprié du chapeau et de la base des brûleurs Ne pas permuter les chapeaux de brûleur A Grille du brûleur de surface B Brûleur à double flamme C Tableau de commande D Bouton de commande éclairé E Repère du brûleur de surface A B E D C A B D E G F C A Grille du brûleur de surface B Br...

Страница 15: ...ammer Une fois le brûleur allumé tourner le bouton au réglage IMPORTANT La caractéristique de rallumage de brûleur ne fonctionne pas sans alimentation électrique Brûleurs de surface scellés Installation du brûleur Pour installer la base du brûleur insérer l électrode d allumage dans le trou ou l encoche de la base du brûleur IMPORTANT Ne pas entraver l évacuation de l air de combustion et de venti...

Страница 16: ...soit bien alignée avec le trou ou l encoche de la base du brûleur L électrode d allumage est en céramique et peut se briser durant l installation de la base du brûleur A Chapeau de brûleur B Électrode d allumage C Base du brûleur S assurer que le chapeau est correctement positionné sur le brûleur et que le chapeau a été placé sur le brûleur correct L anneau sur le fond du chapeau s aligne sur les ...

Страница 17: ...ent Terre cuite Suivre les instructions du fabricant Utiliser des réglages de température basse Acier avec émail vitrifié ou fonte émaillée Voir acier inoxydable ou fonte Acier inoxydable Chauffe rapidement mais inégalement Un fond ou une base d aluminium ou de cuivre sur l acier inoxydable procure un chauffage uniforme Utiliser le tableau suivant comme guide pour les caractéristiques du matériau ...

Страница 18: ...oyage Nettoyer le pivot de céramique avec un coton tige Nettoyant pour cuisine et appareils ménagers affresh référence W10355010 non fourni Voir la section Assistance ou service pour commander DÉPANNAGE Essayer d abord les solutions suggérées ici Pour obtenir de l aide ou des conseils qui permettront peut être d éviter une intervention de dépannage consulter la page de garantie de ce manuel et bal...

Страница 19: ...tée de l allumeur par un courant d air Ceci est normal en présence d un courant d air Le cordon d alimentation est il correctement relié à la terre polarisé Voir les Instructions d installation La base et ou le chapeau de brûleur sont ils positionnés correctement Voir Nettoyage dans la section Brûleurs de surface scellés La zone des commandes a t elle été nettoyée Une utilisation excessive de nett...

Страница 20: ...d Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor MI 49022 2692 Web address www jennair com Veuillez indiquer dans votre correspondance un numéro de téléphone où l on peut vous joindre dans la journée Au Canada Téléphoner sans frais au Centre pour l eXpérience de la clientèle de Jenn Air au 1 800 JENNAIR 1 800 536 6247 Nos consultants fournissent de l assistance pour Progr...

Страница 21: ...amique en cas de bris d origine thermique Commandes électroniques Tube magnétron Brûleurs à gaz scellés LE SEUL ET EXCLUSIF RECOURS DU CLIENT DANS LE CADRE DE LA PRÉSENTE GARANTIE LIMITÉE CONSISTE EN LA RÉPARATION PRÉVUE PAR LA PRÉSENTE Le service doit être fourni par une compagnie de service désignée par Jenn Air Cette garantie limitée est valide uniquement aux États Unis ou au Canada et s appliq...

Страница 22: ... ou en cas de dépannage ou de réparation nécessaire sur ce gros appareil ménager autre que les responsabilités énoncées dans la présente garantie Si vous souhaitez une garantie plus étendue ou plus complète que la garantie limitée fournie avec ce gros appareil ménager adressez vous à Jenn Air ou à votre détaillant pour obtenir les modalités d achat d une garantie étendue LIMITATION DES RECOURS EXC...

Страница 23: ...23 Notes ...

Страница 24: ... 2016 Used under license in Canada All rights reserved Utilisé sous licence au Canada Tous droits réservés 12 16 W11027460A ...

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