6
COOKTOP CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and
the cooktop is cool. Always follow label instructions on cleaning
products.
Soap, water, and a soft cloth or sponge are suggested first
unless otherwise noted.
For best results, clean the griddle shortly after removing
the food.
After each use:
1. Heat for 10 to 15 minutes on “Med.”
2. Pour warm water on the soiled area.
Using a measuring cup, start at the back and pour up to
1 cup of tap water over the soiled area, allowing the water
to run toward the drip tray in the front. Allow the water to
bubble on the griddle for 3–4 seconds.
3. Scrape the residue into the drip tray.
Use a pad holder or wooden spoon with a non-scratch pad.
Use pressure on soiled areas. Repeat if needed for heavy
soils.
4. Remove remaining residue.
Fold a damp towel and, with the pad holder or wooden
spoon, go over the griddle to remove remaining residue.
5. Turn off the griddle, and let it cool.
6. Wipe off the griddle.
Once cool, wipe the griddle with a clean, damp terry
cloth towel. Then buff with a microfiber cloth. If streaking,
rainbowing, or ghosting occurs, use a mixture of 1 part white
vinegar to 2 parts water on a towel to wipe the griddle.
7. Remove, empty, and clean the drip tray.
Clean the drip tray with warm soapy water. Wipe the area
under the drip tray clean. Once dry, put the drip tray back
in position.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers, or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the OFF position.
Do not remove seals under knobs.
Cleaning Method:
■
Soap and water:
Pull knobs straight away from control panel to remove.
■
When replacing knobs, make sure they are in the OFF
position.
STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use soap-
filled scouring pads, abrasive cleaners, Cooktop Cleaner, steel-
wool pads, gritty washcloths, or abrasive paper towels.
Rub in direction of grain to avoid damaging.
Cleaning Method:
■
Liquid detergent or all-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
■
Vinegar for hard water spots.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in this manual and scan the code there with your mobile device, or visit
http://jennair.custhelp.com. In Canada, visit http://www.jennair.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Jenn-Air Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Problem
Possible Causes and/or Solutions
Nothing will operate
Household fuse is blown, or has a circuit breaker is tripped: Replace the fuse or reset
the circuit breaker. If the problem continues, call an electrician.
Cooktop will not operate
The control knob is not set correctly: Push in knob before turning to a setting.
Cooktop cooking results not what
expected
Control knob set to incorrect heat level: See the “Cooktop Use” section.
The cooktop is not level: Level the cooktop. See the Installation Instructions.
In Canada:
Jenn-Air Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
