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WARRANTY
Jenco Instruments, Ltd. Warrants this product to be free from significant
deviations in material and workmanship for a period of 1 year from date of
purchase. If repair or adjustment is necessary and has not been the result of abuse
or misuse, within the year period, please return-freight-prepaid and the
correction of the defect will be made without charge. If you purchased the item
from our Jenco distributors and it is under warranty, please contact them to notify
us of the situation. Jenco Service Department alone will determine if the product
problem is due to deviations or customer misuse.
Out-of –warranty products will be repaired on a charge basis.
RETURN OF ITEMS
Authorization must be obtained from one of our representatives before returning
items for any reason. When applying for authorization, please have the model
and serial number handy, including data regarding the reason for return. For your
protection, items must be carefully packed to prevent damage in shipment and
insured against possible damage or loss. Jenco will not be responsible for
damage resulting from careless or insufficient packing. A fee will be charged on
all unauthorized returns.
