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7

SmartClass VDSL Tester User’s Guide

27

Chapter 7

Troubleshooting

This chapter describes how to identify and correct problems related to the
SmartClass VDSL Services Tester. Topics discussed in this chapter include the
following:

–

“Getting Technical Assistance” on page 28

–

“Additional information” on page 28

–

“Resolving problems” on page 28

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Содержание SmartClass VDSL

Страница 1: ...SmartClass VDSL Tester Conexant Accelity chipset User s Guide...

Страница 2: ......

Страница 3: ...SmartClass VDSL Tester Conexant Accelity chipset User s Guide...

Страница 4: ...e the property of their respective companies Ordering information This guide is a product of JDSU s Technical Information Development Depart ment issued as part of the SmartClass The catalog number fo...

Страница 5: ...batteries purchased from JDSU after 2005 08 13 can be returned for disposal at the end of its useful life JDSU will ensure that all waste equipment and batteries returned are reused recycled or dispo...

Страница 6: ...iv SmartClass VDSL Tester User s Guide...

Страница 7: ...al preparation 2 Changing the AC line plug fitting 3 Chapter 2 Quick Tour 5 Exploring the front panel 6 Status LEDs 6 LCD 6 Cancel key 6 OK key 6 Arrow keys 6 Keypad 7 Backlight key 7 Power key 7 Expl...

Страница 8: ...vity 16 Running a VDSL quick test 17 SELT Termination 17 Chapter 5 Interpreting Test Results 19 About VDSL results 20 LEDs 20 VDSL Summary results 20 Saving results 21 Chapter 6 Maintaining the Batter...

Страница 9: ...out this Guide This chapter describes how to use this guide Topics discussed in this chapter include the following Purpose and scope on page viii Assumptions on page viii Safety and compliance informa...

Страница 10: ...c computer experience and are familiar with basic telecommuni cation concepts terminology and safety Safety and compliance information Safety and compliance information are contained in a separate gui...

Страница 11: ...imminently hazardous situation which if not avoided will result in death or serious injury WARNING Indicates a potentially hazardous situation which if not avoided could result in death or serious inj...

Страница 12: ...About this Guide Conventions x SmartClass VDSL Tester User s Guide...

Страница 13: ...er 1 Getting Started This chapter provides a general description of the SmartClass VDSL Services Tester Topics discussed in this chapter include the following Ship list on page 2 Features and capabili...

Страница 14: ...rmation is provided separately in printed format When unpacking the unit verify that each of the standard items and any optional items you ordered are included in the package Features and capabilities...

Страница 15: ...ug fittings To change the AC line plug fitting 1 If an AC line plug fitting is already installed do the following 2 Press and hold the button just below the fitting 3 Slide the fitting out of the slot...

Страница 16: ...Chapter 1 Getting Started Preparation for use 4 SmartClass VDSL Tester User s Guide...

Страница 17: ...keypad LEDs connectors and graphical user interface Topics discussed in this chapter include the following Exploring the front panel on page 6 Exploring the connector panel on page 7 Exploring the bo...

Страница 18: ...status of the unit The function of each LED is described in LEDs on page 20 LCD The LCD is a 240 x 160 pixel transflective black and white display with contrast control and backlight Cancel key Use th...

Страница 19: ...tor panel is used to connect the VDSL Services Tester to the line under test Figure 2 shows the connector panel Use the 6 pin modular DSL jack when connecting to VDSL circuits If you are testing in th...

Страница 20: ...d you can view test results set up the unit and configure test parameters This section describes the user interface and explains how to navigate through the menus and screens When you power up the Sma...

Страница 21: ...eens provide you selections to either choose from a list of options or enter data using the keypad as in example above Result screens Figure 7 illustrates a Result screen These screens display error l...

Страница 22: ...w keys to scroll to and highlight the setting you want to specify 2 Press OK 3 Use the keypad to type the numeric value 4 If you want to move to the next field either wait one second for the cursor to...

Страница 23: ...basic settings of the instrument Topics discussed in this chapter include the following Viewing software versions on page 12 Setting the date and time on page 12 Adjusting the contrast on page 13 Spec...

Страница 24: ...appears Setting the date and time The VDSL Services Tester has an internal clock that you can set to provide accurate time stamps for test results The clock uses a 24 hour format The following proced...

Страница 25: ...RAST 3 Change the contrast level using the up or down arrow key 4 Press the OK key The contrast is set Specifying the auto power down setting This menu allows you to select whether to automatically po...

Страница 26: ...ied language Restoring factory defaults The following procedure describes how to reset the VDSL Services Tester to factory default settings To reset to factory defaults 1 Select SYSTEM SETUP from the...

Страница 27: ...ovides task based instructions for gathering VDSL statistics and verifying connectivity Topics discussed in this chapter include the following Specifying modem settings on page 16 Verifying connectivi...

Страница 28: ...e power down c Press the OK key 4 Specify the Capacity equation a Select CAPACITY EQ This specifies the method used to calculate the Capacity result b Use the left or right arrow keys to choose whethe...

Страница 29: ...t Results SELT Termination Single End Loop Test SELT is used test a copper loop when there is no equipment installed at the far end It is typically used for pre qualification that is testing whether a...

Страница 30: ...Chapter 4 VDSL Testing SELT Termination 18 SmartClass VDSL Tester User s Guide...

Страница 31: ...19 Chapter 5 Interpreting Test Results This chapter describes the test results that are gathered when running a test Topics in this chapter include the following LEDs on page 20 VDSL Summary results...

Страница 32: ...dicates that the modems are training Solid green indicates that the modems are synchronized Frame Not used Error Reports error and alarm conditions Solid red indicates LOS Loss of Signal CRC Cyclical...

Страница 33: ...ity DN RATE CAPACITY The percentage of total bandwidth currently used by the actual down stream connect rate 0 100 UP INTERLEAVED DELAY Upstream interleaved delay speci fied in ms N A DN INTERLEAVED D...

Страница 34: ...Chapter 5 Interpreting Test Results Saving results 22 SmartClass VDSL Tester User s Guide...

Страница 35: ...ining the Batteries This chapter describes how to maintain the VDSL Services Tester s batteries Topics discussed in this chapter include the following Prolonging battery life on page 24 Recharging the...

Страница 36: ...ce the batteries Recharging the battery When the Batt LED lights red the battery should be charged or replaced To charge the battery 1 Connect one end of the AC adapter to the connector on the bottom...

Страница 37: ...the power off 2 Remove the battery compartment door by pressing down and pushing toward the bottom end 3 Replace the battery pack 4 Replace the battery compartment door Replacing the batteries is com...

Страница 38: ...Chapter 6 Maintaining the Batteries Replacing the battery pack 26 SmartClass VDSL Tester User s Guide...

Страница 39: ...This chapter describes how to identify and correct problems related to the SmartClass VDSL Services Tester Topics discussed in this chapter include the following Getting Technical Assistance on page...

Страница 40: ...ne Technical Assis tance request form at www jdsu com Additional information For additional information visit the SmartClass VDSL section of the following web page http www jdsu com test_and_measureme...

Страница 41: ...can have many causes Perform the following steps to trouble shoot Disconnect the customer s VDSL modem Verify you are connected to the correct pair Isolate the premise wiring Check for a premise alar...

Страница 42: ...Chapter 7 Troubleshooting Resolving problems 30 SmartClass VDSL Tester User s Guide...

Страница 43: ...s This appendix contains specifications for the VDSL Services Tester Topics discussed in this appendix include the following Connector specifications on page 32 Environmental specifications on page 32...

Страница 44: ...onnector specifications Connector Specification DSL 6 pin modular RJ 11 Ethernet 8 pin modular RJ 45 USB USB 2 0 Table 7 Environmental specifications Parameter Specification Operating Temperature 5 to...

Страница 45: ...Warranty Period whichever is longer Risk of loss or damage to Product returned to JDSU for repair or replacement shall be borne by customer until delivery to JDSU Upon delivery of such product JDSU s...

Страница 46: ...istributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the IMPLIED WARRANTY OF MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE See the GNU General Public License for m...

Страница 47: ......

Страница 48: ...Toll Free 1 800 638 2049 Tel 1 240 404 2999 Fax 1 240 404 2195 Latin America Tel 55 11 5503 3800 Fax 55 11 5505 1598 Asia Pacific Tel 852 2892 0990 Fax 852 2892 0770 EMEA Tel 49 7121 86 2222 Fax 49 71...

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