P/N 960-000173R_Rev. A {EDP #229278}
© 2013, JAPAN CASH MACHINE CO., LTD.
2 6
Series Banknote Acceptor (EBA-40) Integration Guide
This section provides troubleshooting instructions
for the EBA-40 Banknote Acceptor Units, includ-
ing the following information:
• Introduction
• Troubleshooting Overview
• Fault Table Listings
• LED Indication Conditions
Introduction
Most Banknote Acceptor failures result from minor
causes. Before replacing any parts, be sure that all
assembly and circuit board connectors are properly
fitted, with their harnesses properly connected.
Poor performance by the EBA-40 Banknote Accep-
tor is often caused when dust or foreign objects
adhere to the sensors or transport belt. Clean the
Banknote insertion section first, then carefully
observe the operating state of the Acceptor when
re-initializing power. This observation is important
in locating any causes of failure and the possible
fault location.
Perform all repairs by referring to Calibration and
Testing in Section 6 of the EBA-40 Service Man-
ual, and the Disassembly/Reassembly instructions
in Section 4 of the EBA-40 Service Manual.
Troubleshooting Overview
This product allows the operator to perform fault
diagnosis by checking various Fault Table Listings
against the symptoms. Survey the cause(s) of any
failure occurrences during the process.
After determining the cause of the failure, execute
the Performance Test, and then repair the unit
replacing any appropriate parts deemed necessary.
Fault Table Listings
Table 20 lists the various possible EBA-40 Unit
fault conditions that can occur and the necessary
actions required to correct them.
8 TROUBLESHOOTING
Table 20
General Fault Conditions
Symptoms/Error
Messages
Possible Fault Causes
Corrective Action Required
Banknote Acceptor is
not working
(does not accept any
Banknotes)
No external Power is applied to
the Banknote Acceptor
(+12/24V DC & GND)
Verify that the Power 12/24V DC and Ground Cables are connected
to their appropriate Pins on the main connector.
NOTE: The small LED to the left of the DS1 DIP Switches indicates power
available when lit.
Wrong or inappropriate
connections
Verify that all Harness Connectors are properly seated.
Check for any bent, missing or damaged Pins in the Connector Plugs and
mating Receptacles.
Corrupted Software.
Re-download the correct Software.
CPU Board failure.
Conduct an Initial Operational Test. If the test result is Negative (NG), replace
the CPU Board. Make sure to re-calibrate the Sensors after CPU Board is
replaced.
Banknote jams occur
often
A pressure Roller is dirty or
damaged.
Clean all Pressure Rollers.
Replace as necessary.
A pressure Roller Spring is
loose or missing.
Check all Pressure Roller Springs using a finger pressure test.
Replace as necessary.
A foreign object is lodged in
the Transport path and/or
inside the Cash Box.
Clean the Transport path and remove any foreign object discovered.
The Acceptor Unit is not
properly seated all the way
into the Frame
(the Acceptor Unit’s Latch
Release Levers are not locked
onto the Frame).
Re-seat the Acceptor Unit back into the Frame so it is firmly seated all the
way back into the Frame so the Acceptor Unit Release Lever Latches
securely lock onto the Frame.
Banknote is wider than 85 mm
or narrower than 62mm (60mm
without the Stacker) (out of the
EBA Banknote width
specifications).
Use only Banknotes widths having the correct EBA Unit’s size specifications.
