jcm-tech BASE500, Руководство пользователя

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Solving problems
Frequent questions
Q: I have plugged the LINK module in and, when I switch on, the receiver gives an uninterrupted whistle. What’s wrong?
A: Check that you have correctly connected both the MEM500 memory to the LINK module and the LINK to the BASE500
receiver, and that the LINK has power.
Q: How do you know if the LINK module has power?
A: When the luminous ST indicator is on.
Q: If I have a BASE500 receiver installed, simply by plugging it in, will a LINK work to a remote?
A: No, it also has to be connected to CloudAssistant (NW and IN indicators on). If not, check with the table of recommended
actions in the Verification section.
Q: How do I register the module in CloudAssistant?
A: You need to put the ACTIVATION KEY from the label on the receiver properties into CloudAssistant. The QR code which
appears beside it will help you to read it.
Q: Can it be managed with SoftAssistant? How do you record the codes?
A: No, the LINK module is only available in CloudAssistant. The codes are recorded with the module plugged in to the
BASE500 receiver and provided that it has connectivity (NW and IN indicators on).
Q: How do you register the codes manually?
A: The LINK module blocks access to the manual programming button, so that managing the codes has to be done from
CloudAssistant.
Q: Can the equipment be blocked so that no one can delete and/or programme more controls?
A: Yes, recording the memory from CloudAssistant, first marking the options of “Prohibit programming by radio” and “Prohibit
manual programming” on the Application / Settings menu.
Q: Can the settings of my equipment be read from any CloudAssistant?
A: To prevent that, there are client code and password protections.
Q: How many codes can be memorised in the LINK module?
A: The LINK module supports 500 codes. If you are interested in enlarging for an extra 500 codes, get in touch with us.
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