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Limited warranty
Sonim provides this Limited Warranty for your mobile phone and
original accessory delivered with your mobile phone (hereinafter
referred to as “Product”). Should your Product need warranty service,
please call 0845 459 2001 for further information.
Our warranty
Subject to the conditions of this Limited Warranty, Sonim warrants
this Product to be free from major defects in design, material and
workmanship at the time of its original purchase by a consumer, and
for a subsequent period of three (3) years.
What we will do
If, during the warranty period, this Product fails to operate under
normal use and service, due to defects in design, materials or
workmanship, Sonim will, at their option, either repair or replace
the Product in accordance with the terms and conditions stipulated
herein. Sonim and its service partners reserve the right to charge a
handling fee if a returned Product is found not to be under
warranty according to the conditions below. Please note that all of
your personal settings, downloads or other information will be lost
when your Sonim Product is repaired or replaced. Sonim does not
take any responsibility for any lost information of any kind and will
not reimburse you for any such loss. You should always make backup
copies of all the information stored on your Sonim Product such as
downloads, calendar and contacts before handing in your JCB
Product for repair or replacement.