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Section 12: Product Warranty Information
The JBL Limited Warranty on the MSC1 Monitor System Controller remains
in effect for one year from the date of the first consumer purchase.
Who Is Protected By This Warranty?
Your JBL Warranty protects the original owner and all subsequent owners so long as:
A.) Your JBL product has been purchased in the Continental United States, Hawaii
or Alaska. (This Warranty does not apply to JBL products purchased elsewhere
except for purchases by military outlets. Other purchasers should contact the local
JBL distributor for warranty information.); and B.) The original dated bill of sale is
presented whenever warranty service is required.
What Does The JBL Warranty Cover?
Except as specified below, your JBL Warranty covers all defects in material and
workmanship. The following are not covered: Damage caused by accident, misuse,
abuse, product modification or neglect; damage occurring during shipment; damage
resulting from failure to follow instructions contained in your Owners Manual;
damage resulting from the performance of repairs by someone not authorized by
JBL; claims based upon any misrepresentations by the seller; any JBL product on
which the serial number has been defaced, modified or removed.
Who Pays For What?
JBL will pay all labor and material expenses for all repairs covered by this warranty.
Please be sure to save the original shipping cartons because a charge will be made
if replacement cartons are requested. Payment of shipping charges is discussed in
the next section of this warranty.
How To Obtain Warranty Performance
If your JBL product ever needs service, write or telephone us at JBL Incorporated
(Attn: Customer Service Department), 8500 Balboa Boulevard, PO. Box 2200,
Northridge, California 91329 (818/893-8411). We may direct you to an authorized
JBL Service Agency or ask you to send your unit to the factory for repair. Either
way, you’ll need to present the original bill of sale to establish the date of purchase.
Please do not ship your JBL product to the factory without prior authorization.
If transportation of your JBL product presents any unusual difficulties,
please advise us and we may make special arrangements with you. Otherwise,
you are responsible for transporting your product for repair or arranging for its
transportation and for payment of any initial shipping charges. However, we will pay
the return shipping charges if repairs are covered by the warranty.
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