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STRADA HYBRID MM | MANUAL | 2023.02.28 | V.01
8. GUARANTEE
1 . The guarantee is valid only if the equipment is properly and correctly used, by its first owner and if installed in
accordance with the norms and instructions as stipulated in the instruction leaflet and the current practices.
2. The guarantee only applies to the equipment and the spare parts. Jaga has the choice between repair and replace-
ment of the equipment or the spare parts. If there has been a change in the model, Jaga is authorised to replace
the guaranteed equipment with an equivalent equipment or equivalent spare parts. In those cases where the
guarantee claim is received, during the first six months after the start of the guarantee, on all labour and transport
costs.
3. The period of guarantee is mentioned in this certificate. A repair or replacement does not change anything to the
original period of guarantee.
4. No guarantee is granted on equipment or spare parts lacking information concerning type or series, or on equip-
ment where this informations has been removed or altered, or on equipment that has been repaired or modified by
persons not authorized by Jaga.
5. The customer is responsible for the damage in the cases where the damage is due to errors of placement, fittings,
electrical connections, faulty or damaged electrical installations or appliances, erroneous voltage or hydraulic
pressure and all other errors not related to the product delivered by Jaga. The guarantee is also revoked when
nonsuited parts are applied. The guarantee for our heat exchangers not valid if they are emptied at set times
or during a certain period, or if they are heated by means of industrial water, steam or water saturated by great
quantities of oxygen. The quality of the system water has to be in accordance with the VDI 2035-2 directives. The
buyer will make every effort to prevent damage to the device by avoiding both dust and moisture. This means
that the customer has to cover the device in case of further construction works in order to ensure that the devices
remain dust-free. The guarantee is also revoked when the heat exchangers are placed in aggressive atmospherical
surroundings (ammonia, caustic substances). Lacquered radiators should not be used in humid spaces. Lacquered
radiators should not be used in the following areas: above a bath with a built-in shower unit, in a shower cubical or
next to it, in a swimming pool (chlorine) or in a sauna.
6. Jaga does not give a guarantee on faulty equipment due to incorrect handling and/or use of the equipment, the
dropping of the equipment or the transport without the necessary precautions, or for all equipment that is built in,
in a way that it cannot be reached normally. The guarantee is valid only if the equipment is properly and correctly
used, by its first owner and if installed in accordance with the norms and instructions as stipulated in the instruction
leaflet and the current practices.
7. In all cases where the guarantee is granted but where the intervention occurs later than 6 months after the start
of the guarantee, and in all other cases, labour and transportation costs are calculated according to scales set by
Jaga. Customers can get information on those scales either from our sales administration personnel, or from the
maintenance engineer.
8. All interventions not covered by the guarantee have to be paid in cash to the maintenance engineer.
9. The guarantee starts on the date of the invoice. If the invoice is not available, the serial number or the date of
production prevails.
1 0. Only the courts of judicial district Hasselt (Belgium) are authorised to deal with disputes arising from this guarantee.
It will apply Belgian law even when sales involved are subjects of EU member states as well as non-EU member
countries.
Jaga reserves the right to change product specification at any time in line with our policy of continuous improvement
and innovation
