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The following Limited Warranty applies to Jaeger-LeCoultre 
products sold or presented for warranty repairs in the 
United States of America and Canada only.

The manufacturer’s Limited Warranty applies only to 

 

Jaeger‑LeCoultre products purchased from authorised 

 

Jaeger‑LeCoultre retailers. In addition, all maintenance and 
repair works must be carried out either by an authorised 
Jaeger‑LeCoultre retailer or by an official Jaeger‑LeCoultre 
Service Centre. If these conditions are not met, the 
manufacturer’s Limited Warranty does not apply. For a list 
of authorised Jaeger‑LeCoultre retailers worldwide, please 
contact Jaeger‑LeCoultre or its Distributors.

Jaeger‑LeCoultre watches

The terms and conditions of the Jaeger‑LeCoultre 
Limited Warranty

The following terms and conditions of the Jaeger‑LeCoultre 
Limited Warranty apply only to watches sold or presented 
for warranty repairs in the United States of America and 
Canada.
Your Jaeger‑LeCoultre watch is guaranteed against all 
manufacturing defects for two years from the date of 
purchase, subject to the following conditions.
Any part found by our technical services to be defective as a 
result of a manufacturing defect will be, at the sole discretion 
of Jaeger‑LeCoultre, repaired or replaced free of charge.
The Jaeger‑LeCoultre Limited Warranty is valid only if the 
warranty certificate enclosed with this booklet has been duly 
completed, dated, stamped and signed by the authorised 
Jaeger‑LeCoultre retailer who sold your watch.
This Limited Warranty does not cover defects resulting 
from accidents, mishandling or incorrect or abusive use (for 
example, knocks, dents, crushing, excessive temperatures, 
powerful magnetic fields), the use of or effect of using 
batteries other than those designated by Jaeger‑LeCoultre, 
unauthorised alteration or repair or the consequences of 
normal wear and ageing of the watch, the strap or the glass, 
the loss of water resistance after two years after the date 
of purchase if your watch is water‑resistant, and any defect 
resulting from the contact with water if your watch is not 
water‑resistant.
Jaeger‑LeCoultre water‑resistant watches may be identified by 
the symbol 

 engraved on the back. Their resistance is 

guaranteed for two years from the date of purchase, provided 
that the glass, the bezel, the back, the middle part and the 
crown have not been damaged. It is essential to have the 
water resistance checked by an authorised Jaeger‑LeCoultre 
retailer or an official Jaeger‑LeCoultre Service Centre at least 
once a year, and in any event, prior to any period of intensive 
use. (Please refer to the operating instructions for further 
details).
For quartz watches, this warranty does not cover the battery 
life.

Except insofar as prohibited by applicable law, this Limited 
Warranty shall be the exclusive manufacturer’s warranty.
Neither this Limited Warranty nor any other warranties, 
whether express or implied, including, but not limited to, 
any implied warranty of merchantability or of fitness for any 
particular purpose, shall extend beyond the period of two 
years from the date of purchase.
The liability of Jaeger-LeCoultre is limited solely and 
exclusively to repair or replacement under the terms and 
conditions stated herein. Jaeger-LeCoultre shall not be 
liable, by virtue of this Limited Warranty or otherwise, for 
any loss or damage arising out of the use of or inability 
to use this watch nor for any incidental or consequential 
damages relating in any way to this watch. Some States, 
Provinces and Territories do not allow limitations on how 
long an implied warranty lasts or the exclusion or limitation 
of incidental or consequential damages, so the above 
limitations or exclusions may not apply to you.
This Limited Warranty grants you specific legal rights, in 
addition to which you may have other legal rights which 
vary from one Country, State, Province or Territory to 
another.

Customer service at Jaeger‑LeCoultre

The movement of a mechanical watch requires regular 
maintenance (servicing, lubrication, etc.) to ensure a long 
operating life. Should your watch need servicing or repairs, 
please send it, together with its warranty certificate, to the 
authorised Jaeger‑LeCoultre retailer who sold it to you.
Alternatively, you may send it to one of the official Jaeger‑
LeCoultre Service Centres listed at the end of this booklet, 
or to any authorised Jaeger‑LeCoultre retailer of which a list is 
available on the «www.jaeger‑lecoultre.com» website.
Our official Service Centres employ watchmakers trained at 
the Jaeger‑LeCoultre Manufacture and possess the tools and 
parts necessary to repair and maintain all Jaeger‑LeCoultre 
watches and clocks.
In certain cases, especially for operations requiring special 
tools and parts, the Service Centres will send your watch to 
the Jaeger‑LeCoultre Manufacture in Switzerland to have the 
necessary work carried out.
In any case, or if you live in a country which is not indicated 
in our lists, please do not hesitate to contact directly 

 

Manufacture Jaeger‑LeCoultre in Switzerland, Rue de la 
Golisse 8, 1347 Le Sentier, tel41 21 845 02 02,  
fax +41 21 845 05 50, which will inform you of the 
procedure to follow. We also invite you to visit our website  
«www.jaeger‑lecoultre.com» for an updated list of official 
Jaeger‑LeCoultre Service Centres.

Limited Warranty

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 ‑ English 

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