17
6. Low water flow from jets.
(Continued)
PROBABLE CAUSE
REMEDY
PROBLEM
7. No water flow from jets.
A. Power turned off.
B. Selector switch in OFF.
C. House circuit breaker tripped;
no power to system.
D. Spa circuit protector tripped.
E. High temperature safety switch
tripped.
F. GFCI tripped.
G. Faulty pump or motor.
H. Motor(s) not connected.
I. Jet (or jets) closed.
A. Turn on power at service panel.
B. Select other function.
C. Reset circuit breaker.
D. Reset circuit protector.
E. Reset button on heater after water has
cooled; see *Note if switch continues to
trip.
F. Reset GFCI
G. *
H. Check motor plug connection on System
Control Module.
I. Open jet.
9. Water leakage at pump shaft
(rotating connection between
pump and motor).
A. Worn or damaged pump seal.
A. *
10. Motor will not start.
A. Power off.
B. OFF mode selected.
C. House circuit breaker tripped
or in OFF position.
D. Spa circuit protectors tripped.
E. GFCI tripped.
F. Improper or defective wiring.
G. High temperature safety switch
tripped.
A. Turn on power at service
panel.
B. Select FILTER, HTR/FLTR, or JETS
mode.
C. Reset circuit breaker.
D. Reset circuit protectors.
E. Reset GFCI.
F. *
G. Reset button on heater after water has
cooled; see *Note if switch continues to
trip.
F. Suction or discharge line
partially plugged.
G. Pump running at subnormal
speed.
H. Worn or damaged pump seal.
I. Subnormal voltage.
F. Open jet.
G. *
H. *
I. Call an electrician or your power
company.
A. Clogged strainer(s).
B. Leakage of air into suction line.
C. Vibrating parts attached to
motor support brackets
D. Low water level.
E. Damaged or worn motor
bearings.
F. Impeller rubbing inside case.
G. Debris inside pump.
A. Clean strainer(s).
B. Locate and repair leaks.
C. Tighten fasteners.
D. Add water to normal water level.
E. *
F. *
G. *
8. Noisy pump and motor.
*Note:
The skills and tools necessary for the safe repair of this spa require the services of qualified
service personnel. Contact your Jacuzzi Whirlpool Bath Authorized Service Agent or Dealer.
TROUBLESHOOTING GUIDE
