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11. Troubleshooting
If sprayer is not working as expected, consider the following table before contacting technical assistance.
Problem
Possible cause
How to find
out
How to verify
(finding)
How to solve
How to check if the
problem was
solved
Charger does
not work / does
not turn on the
indicator light.
Outlet has no power or
bad contact.
Practical check, mul-
timeter or electrical
test key.
Connect another known device and see if it turns on.
Program the multimeter for AC voltage measurement
and then check by plugging the test leads into the
socket. The value must be between 100 and 240 volts.
Using the test key, insert the test lead into the socket
and touch the back of the key. You must find at least
one hole that turns on the light.
If the outlet used has
no power, replace it
with another outlet
that has power.
The connected device should
work. The light on the charger
should come on.
Poorly connected cables.
Visual check.
Check if the connectors are properly connected.
Connect the char-
ger until it is fully
coupled.
The light on the charger should
come on or change color when
connected to the battery.
Source is shorted or burnt.
Visual check or using
a multimeter.
Program the multimeter for continuity measurement
with the charger unplugged, checking for continuity
between the charger input and output point (au-
dible beep).
Replace charger.
The light on the charger should
come on or change color when
connected to the battery.
Charger shows
green light but
does not charge
battery (Does not
change light color
when connected
to battery).
There is no power
at the outlet of the
plug that connects
the battery.
Plug is poorly connected
to the battery.
Visual check.
Analyze the charger by checking that the plug is
properly connected.
Connect the plug
correctly.
The charger light will change
color from green to orange,
which means the battery is
being charged.
Bad contact with plug
terminals.
Visual check.
When connecting the plug, the light will switch on /
off when the plug wire is moved.
Replace charger
When connecting the plug, the
charger light should change
color.
Source is shorted or burnt.
Visual check using a
multimeter.
Program the multimeter for continuity measure-
ment, and check for continuity by positioning the
multimeter rods at the input and output ends of the
power supply.
Replace charger.
The charger light should turn on
or change color when plugged
into a power outlet and battery.
Battery does not
hold charge or
does not charge.
Damage to the board.
Contact an au-
thorized technical
assistance.
Contact an authorized technical assistance.
Contact an au-
thorized technical
assistance.
A new battery should be able to
keep the equipment turned on.
Damage to battery cells.
Contact an au-
thorized technical
assistance.
Contact an authorized technical assistance.
Contact an au-
thorized technical
assistance.
A new battery should be able to
keep the equipment turned on.
Battery fairing is defective.
Visual check of
the outside of the
battery.
Analyze the battery fairing for signs of dropping,
cracking or rupture in its entirety.
If there is any sign of
dropping, cracking
or rupture, this may
allow moisture to
pass into the battery,
causing irreversible
damage. Replace the
battery.
A new battery should be able to
keep the equipment turned on.
Panel does not
turn on.
Battery discharged
Practical test by
connecting the
charger to the
battery. The light
should change color.
After that, charge for
15 minutes.
Recharge battery for 15 minutes. After putting the
battery back in the equipment and turning the poten-
tiometer clockwise, the equipment should operate.
Charge the battery.
Check if the panel turns on, oth-
erwise go to the “battery does
not hold charge” problem.
Oxidation on the con-
nectors.
Visual check of
connectors.
Check if the connectors are properly connected and
free of oxidation.
Adjust and clean all
connectors.
Check if the panel has turned on
and has no oxidation in the area
of the connectors. / Equipment
works normally.
Potentiometer broken.
Visual check and
touch.
When you turn the potentiometer, you do not hear/
feel the panel click.
Replace the panel.
Check if the panel has switched
on. / Equipment operates
normally.
Damage to the board.
Visual check and
touch.
If the battery is charged, turning the potentiometer
does not turn on the panel light.
Replace the panel.
Check if the panel has switched
on. / Equipment operates
normally.
Panel turns on, but
there is no change
in pressure level.
Damage to the board
Visual check using a
multimeter.
With the panel connected to a charged battery, and
the multimeter test leads attached to the connector,
turning the panel potentiometer does not change the
measured value.
Replace the panel.
Check if the panel has switched
on. / Equipment operates
normally.
