Q11:Are the output ports regulated, and if so, which ones are regulated?
A: All output ports of Jackery power stations are regulated. The voltage won't change when the
battery power decreases.
Q12: Are the batteries inside replaceable?
A: No, the batteries inside of Jackery power stations are not replaceable.
Problem with Output
（
AC/DC/USB
）
Problem With LCD Screen
If there is a problem when using the AC charger cable or DC car charging cable:
Check if the charger cable and the power station are reliably connected and if the charger indicator
light is on.
Make sure you are using the correct Jackery charging cable.
Check to see if the charging indicator is on and the charging power is shown on the display.
If the AC cable is not working, try using the car charging cable to see if the power station will charge.
This troubleshooting is also fit for DC input failure.
Using a Jackery solar panel to charge the E1500:
Check all connections are secure.
Use the provided AC charger to see if the power station will charge.
Use a soft cloth to clean the dust and dirt off of the solar panel.
Test the solar panel under bright sunlight at midday. Ensure there are no shadows cast on the panel.
Plugin and unplug the panel several times.
Using other brand solar panels to charge the E1500:
Check all connections are secure.
Use the provided AC charger to see if the power station will charge.
Use a soft cloth to clean the dust and dirt off of the solar panel.
Test the solar panel under bright sunlight at midday. Ensure there are no shadows cast on the panel.
Plugin and unplug the panel several times.
If the E1500 can be recharged by the AC charger and not the solar panel, there is probably nothing
wrong with the E1500. The solar panel may be the issue.
When the power station has something wrong with the AC/DC/USB output, please hold the display
power button and USB button simultaneously for at least 13 seconds to reset the battery.
Hold the display power button and USB button simultaneously for at least 13 seconds to reset the
battery.
Problem With Input (AC/DC)
Problem With Solar Charging
13
Troubleshooting
