11
Problem
Solution
Music is intermittent, when the
is connected to Apple devices, i.e. Apple
iPad, iPhone, iPod.
Poor sound quality or sound is distorted.
Restart the pairing process again, and check
“forget this device” in the Bluetooth setting.
iOS is able to pair with 2 separate Bluetooth
devices at the same time. If there are 2
devices connected to one Apple Bluetooth
device at the same time, signal interference
will occur. To avoid this when pairing with
the speakers again, please turn off other
unused Bluetooth devices.
Lower the music volume, or if speakers are
playing through the AUX line, make sure the
line is fully plugged in.
2
12
Only one speaker has sound
Only one speaker has sound; both
speakers have solid on Bluetooth
indicator.
The speakers are not properly paired.
Please power off both speakers and refer
back to Section D, set-up to start the pairing
procedures again. The speaker
should pair each other first, then with the
Bluetooth device.
This shows that the 2 speakers paired with
2 different Bluetooth devices. Please turn
off other prior paired Bluetooth devices (i.e.
phone or tablet within the 30ft vicinity). Then
restart the pairing procedures again (refer to
quick start guide/section D in manual).
Problem
Solution
2
2
Note: If your question has not been answered, please refer to our website for more information. www.jackco.com
13
I. Technical Specifications
J. FCC Notice
Dimensions (Detached)
2.45”L x 2.45” W x 3.3”H
Charge Current
300mA
5V DC
Charge Voltage
Battery
Lithium polymer 800 mAh
-4°F - 113°F (-20°C - 45°C)
Working Temperature
Working Humidity
Working Hours
Range
30 ft.
5% - 95%
About 6 hours
Bluetooth Version
2.1+EDR, A2DP, AVRCP, HSP, HFP
3W + 3W
Output Power
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may
not cause harmful interference and (2) this device must accept any interference received, including interference that may
cause undesired operation.
FCC ID: 2ACZPZT51000
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K. Environmental Protection
Do not dispose of the product with household waste.
Do not incinerate. Keep away from fire.
L. Lithium Battery Caring Tips
This product uses the micro USB charge port, and built-in lithium battery. We recommend that the
battery is fully charged and discharged during first three uses to ensure the battery is in it’s best
performance.
When charging is complete, unplug the USB cable on the speakers.
Please do not place the speaker in extreme environments. The speakers perform best when
operating at room temperature, 70° F (20° C).
2
2
iPad, iPhone, and iPod are trademarks of Apple Inc., registered in the U.S. and other countries. The Bluetooth word mark and
logos are owned by the Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners.
Limited Six (6) Month Warranty
Jackco Transnational Inc. warrants “SOUND2 by JACKCO” branded products to the original purchaser against any manufacturing defect in
material or worksmanship for a period of six (6) months from the original date of purchase. If the defective product is determined to be
covered under this warranty, it shall be repaired or replaced at manufacturer’s discretion without charge. Provided that the product must
be returned with proof of purchase and freight prepaid when returned to the manufacturer. This warranty shall not apply to damage due
to accident, negligent use, lack of maintainance, abuse or applications other than the specific function the product is designed for.
No other warranties, expressed or implied, including those of merchantability or fitness for particular purpose shall be applicable to
Jackco except as specifically stated herein. In no event shall Jackco be liable to any party for any special, direct, indirect, consequential,
punitive damage of any nature caused by the sale or use of the equipment, tool, or product.
Note: This warranty gives the original purchaser specific legal rights which may vary from state to state.
Please visit our website at www.jackco.com/warranty.html to submit your RMA request.
