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5 Frequently Asked Questions
GN 8210 is a digital amplifi er - can I use with both analogue and digital
telephone systems?
• Yes, the GN 8210 works with both analogue and digital telephone systems.
Why can’t I hear a dial tone when the headset is on?
• Make sure you have inserted both the headset and handset cords into the
appropriate sockets located on the rear of GN 8210.
• Make sure the handset/headset switch is in headset position.
• You may have the telephone termination switch in a position that does not
correspond with your telephone. Lift the amplifi er top cover and move the telephone
termination switch to another position.
Why does the other party have a hard time hearing me?
• Make sure that the mute switch is in talk position.
• Check the position of the headset microphone boom arm and make sure it is placed
approximately 2 cm from your mouth.
• The transmit volume control may be set too low. Lift the amplifi er top cover and
adjust the transmit volume clockwise to a higher number.
• You may have the telephone selector switch in a position that does not correspond
with your telephone. Lift the amplifi er top cover and move the telephone selector
switch to another position.
Why do I have a hard time hearing the other party or why does he/she sound dif-
ferent?
• Depending on your selected audio mode, the incoming volume may seem low com-
pared to what you are used to.
• If you have selected TT-4 Protection mode (setting C), you should be aware that
this mode is a very strict protection standard, designed to enhance your protection
against acoustic shrieks. By providing this protection the standard does not allow
high-pitched sounds and high volume levels to get through to your ear. This can
infl uence the level and the sound of the conversation, but your ears should typically
adjust to this mode after a short time.
Why do I hear my own voice in my headset when I talk?
• The microphone volume control may be set too high. Lift the GN 8210 top cover and
adjust the microphone volume counter clockwise to a lower number.
Why doesn’t the on-line indicator light or fl ash?
• Make sure the headset stand/on-line indicator is plugged all the way into the port
on the rear of the GN 8210.
• Make sure that the power adapter is connected to a functioning wall socket.
6. Operational and safety information
Clean the GN 8210 by wiping with a dry or slightly damp cloth as required. Dampen the
cloth with soapy water if needed. The headset stand, power adapter and cords may
be dry-dusted as required.
Avoid getting moisture or other liquids into any button sockets or other openings. Do
not immerse the GN 8210 in water.
Keep out of reach of children:
The plastic bags the GN 8210 and its parts are wrapped in are not toys for children. The
bags themselves or the many small parts they contain may cause choking if ingested.
Never try to dismantle the product yourself. None of the internal components can be
replaced or repaired by users.
Only authorised dealers or service centres may open the product. If any parts of your
GN 8210 require replacement for any reason, including normal wear and tear or break-
age, contact your dealer.
Avoid exposing the product to rain or other liquids.
Dispose of the product according to local standards and regulations.
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