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Setup

3-2

3-3

3-1

2-1

2-2

1.  

Unscrew the screw and slide the aluminum cover to open.

2.  Carefully install the 3.5” SATA hard drive into the enclosure.

**Once the 3.5" SATA hard drive is assembled, it is highly recommended that it not 

be disassembled. Any damage that occurs during disassembly is not covered 

under the warranty.

STOP!!

If you have any issues using this 

product, please try the instructions 

below before returning the product 

to the store.

1. The User Manual

Contains detailed instructions and a troubleshooting section, many common issues can be easily 

resolved by reading the user manual.

2. Online Support

Please visit the j5create website (www.j5create.com) to find the latest software for your device. If you 

are still experiencing issues, you can submit a trouble ticket through our j5 web support. Your ticket 

will be responded to within 24 hours.

3. Telephone Support

Please call us @ +1-888-988-0488 and one of our support technicians will be very happy to assist 

you.We stand behind our products and it is our goal to provide you with world class support.

TECHNICAL SUPPORT

Toll free number : +1-888-988-0488

Business Hours : Mon. – Fri. 10:00 a.m – 7:00 p.m E.S.T

Email: [email protected]

3.  Slide the aluminum cover back on and fasten the screw.

V2

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