©2010 IZZO Golf, Inc.
Q: I tried to turn on SWAMI while connected to the
computer, and the unit froze. What should I do?
A:
As instructed in the Quick Start Guide and User Manual,
you should not attempt to turn on your SWAMI while
connected to the computer. If you do so, the unit will freeze
and not function properly. To reset the SWAMI, disconnect
it from the computer and at the same time hold down both
Arrow buttons and the FCB button until the unit shuts
down. You can now reconnect your SWAMI to the computer
(do not turn it on) for charging and/or downloading courses
through SWAMI MapManager, as normal.
Q: While playing, my SWAMI is acting strange and
doesn’t seem to be performing correctly?
A:
Simply reset your SWAMI and reboot. To reset the
SWAMI, at the same time hold down both Arrow buttons
and the FCB button until your unit shuts down. Restart the
SWAMI and allow it time to power up. It should lock on to
the course you’re playing (assuming the course has been
loaded onto your SWAMI) and display distance to the first
green. Depending on what hole you’re on, you may need
to advance to the correct hole via the Up or Down Arrow
button. (i.e. Shotgun start on a different hole than #1).
Q: In some instances while playing on the same course,
the yardage seems to vary from day-to-day. What causes
this and is my SWAMI defective?
A:
All GPS systems can be affected by various conditions
that can cause interference in receiving signals from the
GPS satellites above. Overcast skies, rain, high humidity,
large objects (i.e. skyscrapers), dense tree cover, etc. can
affect performance on any given day, by minimizing the
number of satellites SWAMI is able to receive signals from.
Q: On one or more holes the distance to the green is
consistently off by 10+ yards? What should I do?
A:
First of all, if a golf course has gone through recent
reconstruction – mainly moving a particular green – your
SWAMI map may be outdated. You can verify accuracy by
standing on the front of the green, pressing the FCB button
(select Front) and seeing if your distance reads zero or
close to it (note plus or minus 3 yard tolerance is normal).
If the SWAMI reads 10+ yards than there may be an issue
with the course map. This is a fairly easy fix – simply call
SWAMI Support at 800-777-7899 or email [email protected]
to report the problem.
Q: My SWAMI is displaying an error message? What does
it mean?
A:
Please note the following definitions of various error
messages:
E1-
Current selected hole green is
greater than 999 yards away
E2-
No course within SWAMI range
(Most likely course not on unit)
E3-
No courses loaded on SWAMI
E4-
Low battery on startup
(< 30 minutes of battery life expected)
E5-
Hardware Issue Call SWAMI Support
at 1-800-777-7899
E6-
Hardware Issue Call SWAMI Support
at 1-800-777-7899
E7-
Hardware Issue Call SWAMI Support
at 1-800-777-7899
Other Troubleshooting:
1.
“Device Not Found”
2.
Don’t see My Course List
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LEGAL DISCLAIMER
By using SWAMI 1500, you agree to not hold IZZO Golf, Inc.
legally responsible for damages or injury to you or any person
or property caused by the improper operation and/or poor
judgment while using the device.
11
TROUBLEShOOTING & ERROR MESSAGES
