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8. Reset

To delete the data on the fitnesstracker, uninstall the app “Zeroner Health 
Pro” on your smartphone and reinstall it.

FAQ

Question:

 When connected with App, the data SYNC is finished but the 

bracelet time display is still incorrect.

Answer:

 Reset the bracelet and try data SYNC again

Question: 

After the bracelet connected with APP,why the bracelet didn’t show 

call ID when the call coming?

Answer:

-Android: After connected the bracelet with the APP, please allow “Zeroner 
Health Pro” to visit calls, SMS, contacts and keep “Zeroner Health Pro” 
running in background.If there is a security software on your phone, set the 
software “Zeroner Health Pro” as “trust”. 
-iOS: Please restart your phone and connect the bracelet again.

Question:

 The bracelet icon shows the bluetooth was connected, but the APP 

cannot SYNC data?

Answer: 

Generally it is caused by the bluetooth of the phone. Please switch off 

the APP first, restart the bluetooth and repair. If the step above doesn’t work, 
please restart your phone and try again.

For more information and video tutorials in case 

of connection problems and more we invite you 

to visit the following link:
https://www.endubro.com/i5-plus-en

For other questions: [email protected]

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