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8. What if....?
This chapter will help you to recognize malfunctions and take appropriate measures.
8.1 Error messages
During operation, the injector continuously monitors all the functions. If an error is
detected, the respective error message is displayed.
Error / Hint
No.
Error
Text Error Message
1700
Service reminder
Three years have passed since the last technical inspection of the injector. Therefore,
Ivoclar Vivadent recommends having a maintenance procedure performed on the injector. For further
information, please refer to the Equipment Service Passport or the Operating Instructions. The interval
until the next appearance of the Service Hint can be changed in the Settings.
1900
Door is open.
Once a program has been started, the door must remain closed. Close the door. The program will
automatically resume.
1901
**
Hood is missing.
The injector hood may only be removed for maintenance purposes. The
injector must be turned off beforehand. The injector cannot be started without the hood in place.
1913
**
Insert the flask.
Insert a flask into the injector and start the program again.
1914
**
Insert the capsule.
Insert a flask including a material capsule into the injector and start the program again.
1917
Power failure
A program in progress will automatically resume, irrespective of the duration of the power failure.
1920
**, ***
Technical malfunction heater/sensor
No temperature increase in the flask was noted during the polymerization phase.
1921
**, ***
Technical malfunction heater/sensor
No temperature increase of the heater was noted during the polymerization phase.
1928
Checking the start temperature
The flask is too hot to start a program. Press START to start the program anyway.
1930
**, ***
Technical malfunction heater/sensor
The function of the heater is checked during the self-test. No temperature increase is noticeable.
1935
**,***
Technical defect; service
The press motor has exceeded the permitted travelling distance.
1936
**,***
Capsule empty
The injection motor has reached the maximum travelling distance and has pressed all of the material
out of the capsule. Reasons for this could be:
1. There is not sufficient material in the capsule for the dental lab work.
2. Material leaks from a flask so that not sufficient material is available.
1941
**
Press force too low!
The press force which squeezes the flask halves together is too low (sudden pressure drop).
1960
**
The door is open during the self-test. The door must be closed during the self-test. Close the door and switch the injector off and on
again.
1970
Open door and conduct measure-
ment
At the end of the heater test, open the door and use the supplied IR thermometer to determine the
temperature of the flask.
1971
**
Heater test aborted
If the door is opened during the heater test or the cover removed from the injector, the test pro-
gram is aborted. Manual abortion is also possible by pressing Stop twice.
1972
Heater test completed
At the end of the heater test, the temperature of the flask must be determined within one minute.
After a longer waiting time, the flask has cooled down too much.
1980
Switch off device
At the end of the transport protection program, the IvoBase Injector can be transported safely. The
device can now be switched off.
**
A program in progress is aborted.
*** Error cannot be acknowledged; programs cannot be started.
If one of the following error codes is displayed, please contact the Ivoclar Vivadent After Sales Service directly.
25, 29,
54, 56,
103, 107,
700, 701, 705, 706 707,
1010, 1011, 1012, 1013, 1014, 1015, 1016, 1028
1202, 1203, 1204, 1206, 1207
1400, 1401, 1402
1500
1910, 1911, 1912, 1931, 1935, 1950, 1951, 1952, 1953
