5
Troubleshooting
Problem
Possible Cause
Solution
Does not
work
Power cord not properly
plugged in.
Plug into appropriate power
outlet.
Cook mode not set.
Press the button for the
desired mode; then press the
ON/OFF button.
Not working after cook
mode was selected.
Press the ON/OFF button after
selecting the cook mode.
Timer
beeped but
food isn’t
done
Too much food in the
basket.
Fry foods in smaller portions
at a time.
Temperature is set too
low.
Reset to higher temperature
and re-fry food.
Cook time is too short.
Reset cooking time and re-fry
food.
Did not fry
food evenly
Some foods require you to
shake the pan during the
cooking process.
In the middle of the cooking
process, carefully pull the pan
out and shake it to separate
foods; then push the pan back
in to continue.
Fried food is
not crisp
Some foods require oil.
Brush a thin layer of oil on the
surface of the food before
frying.
Cannot
smoothly
push the pan
back in
The pan is too full.
Make sure the food in the
basket does not exceed the
maximum volume (see the line
on the basket) or weight.
The basket is not
correctly placed in the
pan.
Replace the basket into the
pan.
Handle is stuck.
Lift the handle to a horizontal
position.
Smoking
Frying very oily food.
Normal phenomenon.
Fryer contains oil from
last use.
Be sure to clean the pan and
basket after every use.
