UPDATE, RESTART, AND ERASE
Update Smartwatch Firmware
If there is a new firmware update available for your iTOUCH AIR
Smartwatch, you will receive a pop-up notification to download it within the iTOUCH Wearables app.
If you do not receive said notification, tap the device icon from the navigation bar. Then go to Up-
date Firmware where you will see a red dot on the
Update Firmware
tab, signifying that an update is
available. Tap the Update button to begin updating your iTOUCH Air Smartwatch. Be sure that your
smartwatch remains within Bluetooth range of your phone while updating. Once your update is com-
pleted, your watch will automatically reset.
Restart Your Smartwatch
If you can’t sync your iTOUCH AIR Smartwatch, or if you
have trouble with connected GPS or tracking your stats, you can restart your tracker
from your wrist. From your smartwatch, navigate to Settings, then tap on the Power
Off button . After this a screen will appear asking you to confirm your selection.
Once your watch has fully powered off, wait about 2 minutes and then tap and hold
the screen to turn on your smartwatch. This action will act as a restart for your device.
Reset Your Smartwatch
If restarting the smartwatch doesn’t address the issue, tap Reset
in
Settings
to reset your ITOUCH AIR Smartwatch and clear all data.
WEAR AND CARE
All iTOUCH Wearable products are meant to be worn all day and night, so it’s important to follow a
few simple guidelines as you wear and care for your device.
To keep your band clean and your skin happy, we recommend the following tips:
• Clean your band and wrist regularly - especially after intense workouts or sweating.
• Rinse the band with water or wipe it with a small amount of rubbing alcohol. Do NOT use hand
soap, dish soap, hand sanitizer, cleaning wipes or household cleaners, which could get trapped
beneath the band and irritate your skin.
• Always pat dry the band before putting it back on
Note: Although the iTouch Air is IP67 water resistant, it is not IP68
waterproof which means you should not submerge your watch in water deeper than
one meter for longer than 30 minutes. We advise not to swim with your smartwatch.
However, your iTouch Air can withstand many splashes, rain, and daily activities such as
washing dishes. If your smartwatch gets wet, we advise you to remove
it until dry. It is not good for your skin to wear a wet band for long periods of time.
Make sure to wear your band loosely enough that it can move back and forth on your wrist.
Prolonged rubbing and pressure may irritate the skin, so give your wrists a break by removing the
band for an hour or two after extended wear.
IMPORTANT TIPS:
If you have allergies, asthma, or eczema, you may be more likely to experience a skin irritation or
allergy from a wearable device. If you start to experience skin irritation or redness on your wrist,
remove your device. Contact a dermatologist if symptoms persist longer than 2-3 days of not using
your wearable device.
Shutdown?
