Prep-Pal
®
6
PRO
Station
Quick Start
Guide
Unpacking Your Station
Welcome to the
Prep-Pal
®
6 Station
from ITD Food Safety!
Identifying Your Connections
A
C
B
D
E
A
Prep-Pal
®
6 Station & Stand
B
Starter Roll of Labels
C
Temp-Taker
®
6 Wireless Unit
1. Plug yellow-tagged
power jack to back of
printer, far left.
2. Plug blue-tagged USB
data cable to back of
printer, second from
left.
3. Plug red-tagged
power cord to 120v
outlet.
Your Prep-Pal
®
Station comes
pre-wired with color-coded
cables necessary for fast
setup and operation.
Your Prep-Pal Station comes
pre-wired with color-coded
cables necessary for fast
setup and operation
Our Prep-Pal
®
Station is your turn-key, plug and play solution to food labeling and temp logs.
• Color-coded cabels for hooking up components.
• Sample roll of labels with easy, on-screen reordering
• Pre-loaded food item categories
• Temp-Taker batteries installed & pre-linked to your Prep Pal unit
Simply connect your components, load your printer and get started!
Power to Printer
Data to Printer
Power
to Wall Outlet
SAFET Y
SAFET Y
SAFET Y
SAFET Y
D
Prep-Pal
®
Label Printer
E
Printer Cables & Power Cord
F
Quick Start Guide
TABLE
T
PRINTER
Tablet is Not Charging
n
First, ensure that the power input is connected on the left hand side of the tablet.
n
Second, ensure that the station is indeed plugged into wall.
n
Third, is the device already at 100% (Or close to) charge? If so, the battery is supposed to stop
accepting charge until it drops below 80 percent. This is to avoid battery degradation.
Tablet Will Not Power On
n
Please hold down power button for full 45 seconds.
n
After this period, please attempt to power the device back on with 6 second holding intervals.
(press and hold button for 6 seconds, release and press again for 6 seconds. Repeat 4 times as
needed.)
Tablet Screen is Black
This could be due to the tablet not receiving power from the station.
n
First, check that the station is still receiving power from its outlet.
n
Second, press the power button once to wake the tablet up from sleep mode. (Sleep mode activate
automatically if the device is unplugged and left alone for more than 5 minutes.)
n
Third, if the device does not wake from the single short button press,
please press and hold the button until power has returned to the device.
n
If you are still having difficulty getting the tablet to power back on,
please reference the second item on this FAQ/Troubleshooting guide.
Printer light is Flashing and/or won’t Print
n
Turn the power off, press and hold the (yellow button) where the light is, turn back on and wait for 3
beeps. Test printer again.
Printer is not Printing
n
First, ensure that the station is plugged into an outlet and the light on the top of the printer is on.
n
Second, open your control panel (Press windows symbol in bottom left of screen and search for the
control panel)
n
Third, access your Devices and Printers tab (Also shown as “View Devices and Printers)
n
Fourth, ensure that the GoDex DT2x is not grayed out (Offline), if it is please ensure that the micro
USB (pictured on page 3) is connected properly.
Printer not Responding to USB Connection
n
If both Printer and Temp-Taker are not responding, please contact our office to be walked through
how to reset your internal components.
f.y.i...
Visit our support site directly from your station by clicking the link pictured at right on your tablet desktop.
While there you can submit a support ticket or view support documents/videos about your station.
Hours of Operation: Mon-Fri | 8:30AM - 5:00PM
Email our Support Team: [email protected]
Support
Link:
www.itdfoodsafety.com/support
Support Number: 321-676-3194
Copyright © 2022 ITD Food Safety
ITD SUPPORT REQUEST
SECURIT
Y
HEALTH S
AFETY
SAFETY
INNOVATIV
E TECHNOLOGIE
S
BY DESIGN IN
C.
INCORPOR
ATED
I N N O V
AT I V E
TECHNOLOGIE
S
B Y D
E S I G
N I N C
I N N O V
A T I V E
TECHNOLOGIE
S
B Y D
E S I G
N I N
C
SECURIT Y
HEALTH SAFETY
SAFETY
INNOVATIVE TECHNOLOGIES
BY DESIGN INC.
INCORPORATED
I N N O VAT I V E
TECHNOLOGIES
B Y D E S I G N I N C
I N N O V A T I V E
TECHNOLOGIES
B Y D E S I G N I N C
SECURIT Y
HEALTH SAFETY
SAFETY
INNOVATIVE TECHNOLOGIES
BY DESIGN INC.
INCORPORATED
I N N O VAT I V E
TECHNOLOGIES
B Y D E S I G N I N C
I N N O V A T I V E
TECHNOLOGIES
B Y D E S I G N I N C
SECURIT Y
HEALTH SAFETY
SAFETY
INNOVATIVE TECHNOLOGIES
BY DESIGN INC.
INCORPORATED
I N N O VAT I V E
TECHNOLOGIES
B Y D E S I G N I N C
I N N O V A T I V E
TECHNOLOGIES
B Y D E S I G N I N C
SECURIT Y
HEALTH SAFETY
SAFETY
INNOVATIVE TECHNOLOGIES
BY DESIGN INC.
INCORPORATED
I N N O VAT I V E
TECHNOLOGIES
B Y D E S I G N I N C
I N N O V A T I V E
TECHNOLOGIES
B Y D E S I G N I N C
F
Prep-Pal
®
6
PRO
Station
Quick Start
Guide
Unpacking Your Station
Welcome to the
Prep-Pal
®
6 Station
from ITD Food Safety!
Identif
ying Your Connections
A
C
B
D
E
A
Prep-Pal
®
6 Station & Stand
B
Starter Roll of Labels
C
Temp-T
aker
®
6 Wireless Unit
1. Plug yello
w-tagged
power jac
k to back of
printer, far left.
2. Plug blue-tagged USB
data cable to back of
printer, second from
left.
3. Plug red-tagged
power cor
d to 120v
outlet.
Your Pr
ep-Pal
®
Station comes
pre-wir
ed with color-coded
cables necessary for fast
setup and operation.
Your Pr
ep-Pal Station comes
pre-wir
ed with color-coded
cables necessary for fast
setup and operation
Our Prep-Pal
®
Station is your turn-key, plug and play solution to food labeling and temp logs.
• Color-coded cabels for hooking up components.
• Sample roll of labels with easy, on-scr
een reor
dering
• Pre-loaded food item categories
• Temp-T
aker batteries installed & pr
e-linked to your Pr
ep Pal unit
Simply connect your components, load your printer and get started!
Power to Printer
Data to Printer
Power
to Wall
Outlet
SAFE
TY
SAFE
TY
SAFE
TY
SAFE
TY
D
Prep-Pal
®
Label Printer
E
Printer Cables & Power Cord
F
Quick Start Guide
TABLE
T
PRINTER
Tablet is Not Charging
n
First, ensure tha
t the power input is connected on the left hand side of the tablet.
n
Second, ensure tha
t the station is indeed plug
ged into wall.
n
Third, is the device already a
t 100% (Or close to) charge? If so, the ba
ttery is supposed to stop
accepting charge until it drops below 80 percent. This is to a
void batter
y degrada
tion.
Tablet
Will Not Power On
n
Please hold down power button for full 45 seconds.
n
After this period, please a
ttempt to power the device back on with 6 second holding intervals.
(press and hold button for 6 seconds,
release and press again f
or 6 seconds. Repea
t 4 times as
needed.)
Tablet Screen is Black
This could be due to the tablet not receiving power from the sta
tion.
n
First, check tha
t the station is still receiving power from its outlet.
n
Second, press the power button once to wake the ta
blet up from sleep mode. (Sleep mode activa
te
automaticall
y if the device is unplugged and left alone f
or more than 5 minutes.)
n
Third, if the device does not wake from the single short button press,
please press and hold the button until power has returned to the device.
n
If you are still having difficulty getting the ta
blet to power back on,
please reference the second item on this FAQ/T
roubleshooting guide.
Printer light is Flashing and/or won’t Print
n
Turn the power of
f, press and hold the (yellow button) where the light is,
turn back on and wait for 3
beeps. Test printer a
gain.
Printer is not Printing
n
First, ensure tha
t the station is plug
ged into an outlet and the light on the top of the printer is on.
n
Second, open your control panel (Press windows symbol in bottom left of screen and search f
or the
control panel)
n
Third, access your Devices and Printers ta
b (Also shown as “View Devices and Printers)
n
Fourth, ensure tha
t the GoDex DT2x is not gra
yed out (Offline), if it is please ensure tha
t the micro
USB (pictured on pa
ge 3) is connected properly.
Printer not Responding to USB Connection
n
If both Printer and Temp-T
aker are not responding, please contact our office to be walked through
how to reset your internal components.
f.y.i...
Visit our support site directly from your station by c
licking the link pictured at right on your tablet desktop.
While there you can submit a support ticket or view support documents/videos about your station.
Hours of Operation:
Mon-Fri | 8:30AM - 5:00PM
Email our Support Team:
Support Link:
www
.itdfoodsafety.com/support
Support Number: 321-676-3194
Copyright © 2022 ITD Food Safety
ITD SUPPORT REQUEST
SE
CU
RIT
Y
HEALTH
SAFE
TY
SAFE
TY
IN
NOV
ATI
VE
TEC
HN
OLO
GIE
S
BY
DES
IG
N IN
C.
IN
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SECURITY
HEALTH S
AFETY
SAFE
TY
INNOV
ATIV
E TE
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BY DESIGN IN
C.
INCO
RPOR
ATED
IN
NO
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TECHNOLOGIE
S
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TECHNOLOGIE
S
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SECURITY
HEALTH S
AFETY
SAFE
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INNOV
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E TE
CHNOLOGIES
BY DESIGN IN
C.
INCO
RPOR
ATED
IN
NO
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TECHNOLOGIE
S
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TECHNOLOGIE
S
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SECURITY
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TY
INNOV
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CHNOLOGIES
BY DESIGN IN
C.
INCO
RPOR
ATED
IN
NO
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TECHNOLOGIE
S
BY
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TECHNOLOGIE
S
BY
D
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IG
N
IN
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SECURITY
HEALTH S
AFETY
SAFE
TY
INNOV
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CHNOLOGIES
BY DESIGN IN
C.
INCO
RPOR
ATED
IN
NO
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TECHNOLOGIE
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